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We’re Turning Three! Let’s Celebrate Community #TChat Preview

(Editor’s Note: Looking for complete highlights and reference links for the week’s #TChat Events? Read the #TChat Recap: Going Social: Learning In Action.)

What does #TChat mean to you?

To me, it’s so much more than metrics. But the numbers do tell a story of their own…

#TChat By The Numbers

3 years
100+ radio shows and hangout video interviews
150+ high-intensity Twitter chats
550+ blog posts
1 simple goal

Those of us who plan and produce #TChat social learning forums hope that TalentCulture community events educate, energize and enrich everyone who participates. We’re grateful for your involvement — which educates, energizes and enriches us all, in return.

This metaphor for the social workplace isn’t just a random fluke of Twitter nature. It’s an intentional human exchange that continuously flows and shifts in ways that are now bigger than the sum of its parts. Still, each of us is an essential element — with a unique voice that adds depth and texture to the fabric of our talent-minded “tribe.”

#TChat Turns Three: Learning Through Community

So, during this 3rd Anniversary #TChat week, let your voice be heard. Let’s gather on social channels to celebrate the individual, mutual and collective growth that every community of purpose strives to achieve.

Ambrosia Humphrey Hootsuite

This week’s #TChat guest, Ambrosia Humphrey

Who better to help us celebrate the value of digital learning communities and collaboration than a valued friend of #TChat, who is also an expert at social media strategies in the world of work?

Our guest this week is Ambrosia Humphrey, VP of Talent at HootSuite! Team Hootsuite will be celebrating along with us as well. Social engagement in action.

As a special treat for this week’s “sneak peek” video, we asked our own Community Manager, Tim McDonald, to compare notes with Kevin W. Grossman about the meaning and value of #TChat. The resulting video is a delightful journey into the minds and hearts of two men who are walking examples of community spirit! Watch the hangout now:

Share Your #TChat Story! The Conversation Starts Here

Tim and Kevin aren’t the only ones who are talking about TalentCulture’s role in their professional and personal lives. We’re gathering a collection of quotes and videos from all over the community landscape, and sharing that feedback on #TChat Twitter and other social channels this week.

We’re also launching a special “Buzz!” page right here at TalentCulture.com, to highlight community comments now and in the future. We invite you to share your thoughts — in whatever form you wish.

So, please join this week’s conversation about the power of social learning communities, and tell us what this particular community means to you. The #TChat channel is always “on” and everyone is welcome to participate in whatever way is most beneficial for you. Don’t be shy!

#TChat Events: Online Communities And Professional Growth

#TChat Radio — Wed, Nov 20 — 6:30pmET / 3:30pmPT

TChatRadio_logo_020813

Tune-in to the #TChat Radio show

Our hosts, Meghan M. Biro and Kevin W. Grossman talk with Ambrosia Humphrey about the evolution of social communities in the world of work — and the road ahead. Tune-in LIVE online this Wednesday!

#TChat Twitter — Wed, Nov 20 7pmET / 4pmPT

Immediately following the radio show, we’ll move this discussion to the #TChat Twitter stream, for an open chat with the entire TalentCulture community. Everyone with a Twitter account is invited to participate, as we address these questions:

Q1: What are the key ingredients for online learning communities? Why?
Q2: Why do you participate in Twitter chats like #TChat?
Q3: How can organizations capture learning community magic internally?
Q4: What’s the future of Twitter chats in building communities?
Q5: What topics would you like #TChat to explore in 2014?

Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.
We’ll see you on the stream!

We're Turning Three! Let's Celebrate Community #TChat Preview

(Editor’s Note: Looking for complete highlights and reference links for the week’s #TChat Events? Read the #TChat Recap: Going Social: Learning In Action.)

What does #TChat mean to you?

To me, it’s so much more than metrics. But the numbers do tell a story of their own…

#TChat By The Numbers

3 years
100+ radio shows and hangout video interviews
150+ high-intensity Twitter chats
550+ blog posts
1 simple goal

Those of us who plan and produce #TChat social learning forums hope that TalentCulture community events educate, energize and enrich everyone who participates. We’re grateful for your involvement — which educates, energizes and enriches us all, in return.

This metaphor for the social workplace isn’t just a random fluke of Twitter nature. It’s an intentional human exchange that continuously flows and shifts in ways that are now bigger than the sum of its parts. Still, each of us is an essential element — with a unique voice that adds depth and texture to the fabric of our talent-minded “tribe.”

#TChat Turns Three: Learning Through Community

So, during this 3rd Anniversary #TChat week, let your voice be heard. Let’s gather on social channels to celebrate the individual, mutual and collective growth that every community of purpose strives to achieve.

Ambrosia Humphrey Hootsuite

This week’s #TChat guest, Ambrosia Humphrey

Who better to help us celebrate the value of digital learning communities and collaboration than a valued friend of #TChat, who is also an expert at social media strategies in the world of work?

Our guest this week is Ambrosia Humphrey, VP of Talent at HootSuite! Team Hootsuite will be celebrating along with us as well. Social engagement in action.

As a special treat for this week’s “sneak peek” video, we asked our own Community Manager, Tim McDonald, to compare notes with Kevin W. Grossman about the meaning and value of #TChat. The resulting video is a delightful journey into the minds and hearts of two men who are walking examples of community spirit! Watch the hangout now:

Share Your #TChat Story! The Conversation Starts Here

Tim and Kevin aren’t the only ones who are talking about TalentCulture’s role in their professional and personal lives. We’re gathering a collection of quotes and videos from all over the community landscape, and sharing that feedback on #TChat Twitter and other social channels this week.

We’re also launching a special “Buzz!” page right here at TalentCulture.com, to highlight community comments now and in the future. We invite you to share your thoughts — in whatever form you wish.

So, please join this week’s conversation about the power of social learning communities, and tell us what this particular community means to you. The #TChat channel is always “on” and everyone is welcome to participate in whatever way is most beneficial for you. Don’t be shy!

#TChat Events: Online Communities And Professional Growth

#TChat Radio — Wed, Nov 20 — 6:30pmET / 3:30pmPT

TChatRadio_logo_020813

Tune-in to the #TChat Radio show

Our hosts, Meghan M. Biro and Kevin W. Grossman talk with Ambrosia Humphrey about the evolution of social communities in the world of work — and the road ahead. Tune-in LIVE online this Wednesday!

#TChat Twitter — Wed, Nov 20 7pmET / 4pmPT

Immediately following the radio show, we’ll move this discussion to the #TChat Twitter stream, for an open chat with the entire TalentCulture community. Everyone with a Twitter account is invited to participate, as we address these questions:

Q1: What are the key ingredients for online learning communities? Why?
Q2: Why do you participate in Twitter chats like #TChat?
Q3: How can organizations capture learning community magic internally?
Q4: What’s the future of Twitter chats in building communities?
Q5: What topics would you like #TChat to explore in 2014?

Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.
We’ll see you on the stream!

Workplace Technology and Innovation: BFFs?

Technology and innovation. How do these terms fit together in your mind?

If you’re like me, you tend to lump them into a fuzzy “whole.” Yet in today’s fluid world of work, each plays a distinctive role.

How do they differ? Why does it matter? And how can they co-exist in ways that add value in modern organizations?

Technology vs. Innovation — Revolution or Evolution?

Some people define technology by focusing on tools and machines. But there’s a deeper view. Technology is based on processes and skills that we mobilize to control and transform our lives. Our goal is to create and manipulate physical objects, symbols and norms. It starts with cultures that are seeking pathways to progress, but ends with solutions that are, in a sense, forced. In this regard, technology seems “revolutionary.”

Innovation, on the other hand, has been described as a better solution that is readily available to society. On the surface, innovation may seem revolutionary. But the process of innovation is more natural than contrived. So perhaps it’s more “evolutionary.”

Regardless, there clearly is an intersection between these two concepts — a symbiotic sweet spot. Therefore, it makes sense to look at them in tandem, respecting the fact that neither can exist without benefit of the other.

Do We “Like” Innovation More Than Technology?

I find it curious that people from all walks of life tend to embrace and support the concept of innovation as a beneficial part of what keeps our world turning. Yet technology often is not as well received. In fact, in some circles, technology is feared and loathed so much, it’s considered a demonic presence that requires experts to eliminate it from existence!

While technology is often equated with concrete mechanisms, innovation is more abstract — and therefore perhaps more approachable. Innovation doesn’t require advanced design, engineering or scientific proof, but can simply be a clever idea that makes life easier or more satisfying. For example, this video demonstrates how innovative ideas can add value without necessarily requiring sophisticated technology:

Change Is Good. Maybe. Sometimes. Sort of.

For some people, technology may symbolize fear of the future. The element of uncertainty can be deeply disturbing to the human psyche. Perhaps reinforced by exaggerated imagery from powerful Hollywood icons, fear surrounding the “dark side” of technology seems to persist. Of course, pop culture isn’t the only reason why our society tends to be apprehensive about accepting technology.

Why do many of us struggle with actually translating an idea from concept to application? And what keeps us from seeing the direct connection between innovation and technology? Some people claim that innovation and its outcomes are driven by a basic human urge to continue learning and expanding our understanding of ourselves and our surroundings. And yet, we all know people who defy that rule — people who never seem interested in learning anything new.

So, why do people perceive innovation and technology so differently? They could be considered two “stops” along the same path — innovation is thinking “outside the box,” while technology is the result of putting those thoughts into action. Technology is what we “make” from our ideas. And sometimes in the space between thought and result, we find resistance that can derail our progress. But the process isn’t necessarily sequential. It’s the result of continuous and sometimes nonlinear inspiration and feedback loops. We can’t dismiss how previous and existing technology and innovation lead to advanced thinking, learning and ideation.

Innovation and Technology at Work

Despite natural human resistance to change, technology solutions increasingly define the world of work. Sparked by innovative ideas, we discover and develop new ways to streamline processes, improve efficiency, speed communications, and stretch the physical and cultural boundaries that previously limited organizational performance. Since Americans work such long hours each week, don’t we owe it to ourselves to create a work culture that is not only more productive, but also connects us in ways we previously never imagined, and encourages us to dream of how we might improve tomorrow’s workplace?

If we don’t dream it, we can’t do it. Without innovation to ignite the imagination, and without technology to power these thoughts, silos can isolate and stifle us from advancing our quality of life, and our pursuit of happiness. So let’s honor both as we look to the future of work.

Image Credit: Pixabay

Should Work Be Fun? Really? #TChat Preview

(Editor’s Note: Looking for a complete recap of this week’s events and resources? Read the #TChat Recap: Fun Times! Work, Games and Culture.)

Work and fun — do they fit together? Or should we save good times for vacation and weekends?

Traditionalists might say that work is serious business. However, one of the most creative and productive minds of the Industrial Age seemed to think otherwise:

“I never did a day’s work in my life; it was all fun.”
-Thomas Edison

Thomas Edison

Learn more about Thomas Edison

It’s impossible not to admire Edison’s enthusiasm. But these days, with global employee engagement stubbornly stuck at 30% or less, companies everywhere are looking for ways to inject more of that spirit into their organizational cultures.

That’s why the principles of gaming are gaining appeal as a way to improve workforce commitment, development and performance.

But how can we create environments where work is naturally more engaging and enjoyable, without losing sight of business objectives?

That’s the topic we’ll explore this week at #TChat Events, with two innovators in workplace culture development:

•  Dan Benoni, Co-Founder & Product Director at Officevibe, a social employee engagement platform
•  Mario Coculuzzi, Eastern Canada Regional Director at Microsoft.

Dan and I spoke briefly in a G+ Hangout, where he suggested that successful approaches don’t focus on the work, itself, but instead focus on three essential human factors:

Also to help us prepare for the discussion, TalentCulture CEO, Meghan M. Biro, wrote a related article at Forbes.com. Read “5 Fresh Trends to Fuse Fun and Work.”

This topic promises to be great fun — and helpful, too. So please plan to join us this week to share your ideas and opinions about why and how game-oriented tools and techniques make sense in the world of work.

#TChat Events: Should Work Be Fun, Really?

TChatRadio_logo_020813

Listen to the #TChat Radio show

#TChat Radio — Wed, Oct 23 — 6:30 pmET / 3:30 pmPT

Our hosts, Meghan M. Biro and Kevin W. Grossman talk with Dan Benoni and Mario Coculuzzi about why and how “fun” can be an effective way to improve employee energy, drive and focus. Follow the action LIVE online this Tuesday afternoon!

#TChat Twitter — Wed, Oct 23 7pmET / 4pmPT

Immediately following the radio show, we’ll move this discussion to the #TChat Twitter stream for an open chat with the entire TalentCulture community. Everyone with a Twitter account is invited to participate, as we address these questions:

Q1: How often do you see healthy company cultures? Examples?
Q2: Why is engagement key to creating/maintaining a vibrant culture?
Q3: Can “fun” team challenges and other activities really help?
Q4: How can leaders improve employee well-being and retention?
Q5: How can HR drive adoption of recognition and engagement platforms?

Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.

We’ll see you on the stream!

Age Bias At Work: Bad Business #TChat Recap

“Discrimination due to age is one of the great tragedies of modern life. The desire to work and be useful is what makes life worth living, and to be told your efforts are not needed because you are the wrong age is a crime.” Johnny Ball

Who wouldn’t agree with that statement, in theory? But in fact, age discrimination persists. Why? And what should talent-minded professionals do about it? These were the core issues we tackled at this week’s #TChat Twitter forum.

To help us take a collective look at the impact of age discrimination on today’s workforce, two of the HR community’s sharpest thought leaders joined our moderator, Cyndy Trivella:

Steve Levy, a prominent workforce sourcing expert and popular recruiting blogger.

Heather Bussing, an employment law attorney who is also a founding editorial advisory board member and contributor at HR Examiner.

Here are some top takeaways, followed by resource links and the #TChat highlights slideshow:

Ageism “Sniff Test”

TChatTwitter_logo_020813Age discrimination is often not as overt as other forms of bias. When interviewing for a position, older candidates may be told that they’re not the right “fit” for an organization, or they’re “overqualified” for a job. Younger job seekers may be told to pursue unpaid internships to “gain more experience.” Either scenario may be appropriate — but when a pattern emerges, it’s most likely a systemic problem. Similarly, if employees “of a certain age” are consistently left out of communication loops, meetings and business decisions, discrimination is a likely culprit.

Ageism can be a factor at any stage in our lives — and tension seems to be mounting at both ends of today’s workforce, as the economic slowdown continues and more employees are retiring later in life.

What’s The Source?

Discrimination based on age (or other arbitrary criteria) stems from our need to categorize the abundance of information that surrounds us each day. Classifying information helps us process the world more efficiently — but not always effectively.

Fear seems to be a common factor in age discrimination. We tend to feel more comfortable with things that are familiar, and we fear things that we don’t know or understand. An older worker may fear that a younger counterpart is more energetic, or offers more creative ideas. While a younger worker may fear that an older employee contributes more depth of knowledge in a particular area, or resists fresh ideas. These feelings may not be rational, but the fear can be very real. Yet, ironically, no one likes to be stereotyped.

Keeping Age Discrimination Out Of The Office

To move past age discrimination, we need to embrace diversity, in all of its forms. A culture of  inclusion starts with leaders who leave age at the door. Smart leaders know that a diverse workforce contributes to innovation, and adds to a company’s value in the marketplace. It creates a “virtuous cycle” effect that encourages more collaboration among teams and employees. On the other hand, a one-dimensional workforce can breed “group think” that weakens a company’s competitive position.

How Can Leaders Foster Workplace Diversity?

Start with the hiring process. Hire the best candidate for the job. Use performance based hiring to avoid age discrimination. Consciously strive for a fair, inclusive, transparent recruitment process.

Create a cross-mentoring program. This makes sense for employers in the face of today’s talent shortage. It encourages knowledge sharing and helps support succession planning. It can also boost employee engagement.

What Can Each Of Us Do?

Consider listening and inquiry your personal weapons in the war against age discrimination. Never stop learning — no matter what your age. Embrace technology and use it as a tool to network with others and learn from them. Look for opportunities to grow personally and professionally, and share ideas with others at social forums, like #TChat Twitter — where diverse thinking is always welcome!

For more inspiration, see resource links and #TChat event highlights in the Storify slideshow below. If this post inspires you, be sure to add a comment below or jump into the #TChat stream any time. In our world of work, everyone is welcome, at any age!

#TChat Week-In-Review: Age Discrimination Perception + Reality

SUN 10/6:

SteveandTim

Watch the #TChat Preview video now

#TChat Preview: TalentCulture Community Manager Tim McDonald set the stage for this week’s event in a preview post that featured a fun G+ hangout video with guest Steve Levy. Check it out: “Old Dogs + New Tricks: Will HR Learn?”

TUE 10/8:

Related Post: This week’s other special guest, Heather Bussing, offered a very human perspective on discrimination in a post at HR Examiner. Read: “Why Age Discrimination Should Matter to You.”

WED 10/9:

Related Post: TalentCulture CEO, Meghan M. Biro outlined 5 steps that business leaders should take in overcoming workplace age stereotypes. Read: “How To Break The Age Bias Habit.”

#TChat Twitter: This week, we by-passed #TChat Radio. Instead the entire community set the #TChat Twitter hashtag on fire, as our guests joined moderator Cyndy Trivella in a lively discussion about 6 key age discrimination issues. The hour flew by, as thousands of ideas and opinions hit the stream. For highlights, see the Storify slideshow below:

#TChat Highlights: Age Discrimination Perception + Reality

[javascript src=”//storify.com/TalentCulture/tchat-insights-age-discrimination-in-the-workplac.js?template=slideshow”]

 

GRATITUDE: Thanks again to Steve Levy and Heather Bussing for shining a light on workplace age discrimination. We welcome your enthusiasm and perspectives anytime!

NOTE TO BLOGGERS: Did this week’s events prompt you to write about age in the workplace? We’d love to hear your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.

WHAT’S AHEAD: Next week we focus on next-generation workplace leadership with our special guest, YouTern CEO, Mark Babbitt! Watch for more details in the coming days.

Meanwhile, the World of Work conversation continues! So join us on the #TChat Twitter stream, on our LinkedIn discussion group. or elsewhere on social media. The lights are always on here at TalentCulture, and your thoughts are always welcome.

See you on the stream!

Image Credit: Tim Tyrell-Smith at flickr

How To Break The Age Bias Habit

Want to know a deep, dark secret? OK then. Just between us — there’s some truth in all those stereotypes that swirl around about Baby Boomers, Millennials and other generations. That’s actually why they became stereotypes in the first place.

But wait. There’s another truth that no one in the workplace can afford to ignore. Discrimination is a career killer. Age bias may be as old as the hills, but that doesn’t mean it’s acceptable or even legal to let it poison your company culture. And in today’s transparent world of work, that kind of behavior is bound to be exposed, sooner or later. So let’s step back and re-frame this issue.

Smart Leaders Know Age Is Not A Factor

Today’s global economy is highly competitive. Successful organizations need all the creative, useful ideas they can get. It doesn’t matter if the source is old, young or in between. As French playwright Moliere said, “I take my good where I find it.”

Yet the labels persist. You’ve heard it before: Gen Yers are lazy, entitled, and preoccupied with digital connections. Gen Xers are cynical, alouf, and make lousy team players. Baby Boomers are stodgy, inflexible, and can’t relate to younger people. Can you find individuals who perfectly fit these descriptions? Sure you can. But can you find many other people who smash these cliches to pieces? I certainly hope so! I’m one of them.

Removing Age From The Workforce Equation

If you’re serious about your success — as well as your organization’s success — you’ll reach to the best and brightest no matter how old or young they are. But how can you avoid the trap of generational stereotypes? Here are 5 steps to consider:

1) Be aware and be vigilant. Take a quick personal inventory. Do you see some signals that shouldn’t be there? You’re not alone. All of us let age stereotypes creep into our thought patterns and behavior. It happens more than most of us want to admit. Come on. Own up. Face it by formalizing it. List the age-related assumptions you make about people. Become mindful. You can’t stop stereotyping until you’re willing to recognize how you do it.

2) Disprove the stereotype. Now that you have your list, find people who make a mockery of it. The Gen Xer who has worked 80 hours a week at the same company since college; the Gen Yer who created a cohesive, winning team; the Boomer who invented a wildly exciting new technology product.

3) Retrain your brain. Now that you know who and how you stereotype, and you know how false and limiting your “reality” is, train yourself to stop believing the lie. Be prepared to practice. Making snap judgments about people based on obvious attributes is deeply ingrained in us all. Unlearning this behavior takes time, but every step is a move in the right direction. When you meet someone, pay attention to your internal response — both intellectual and emotional. If you stereotype them, consciously tell yourself to look past it, and instead look at other characteristics that are more relevant.

4) Be open to “see” the person “in 3D.” There’s a word for someone who doesn’t measure individuals by their unique strengths and talents. That word is “fool.” You’re working to build a successful career, project, or enterprise. Why in the world would you limit yourself by refusing help from willing and able contributors? Embrace the talent that is available to you. Judge people by their past performance and potential to add value in the future. Age is irrelevant in that context. You need everyone to deliver their best effort. Stay open to possibilities and reach out.

5 ) Make it a habit. The goal is to build a network that transcends stereotyping. Make a conscious effort, at least once a week, to spend time with someone whom you would have stereotyped in the past. If you’re a Gen Yer, take a Boomer out to lunch. Listen to their story and soak up lessons from their experience. If you’re a Boomer, seek out a Gen Yer to mentor. Ask what’s on their mind and how you can help. Then listen closely to how they respond. No matter what age you are, be willing to discuss personal limitations and ask for input and feedback. Too often we assume it’s a sign of weakness if we admit our concerns and shortcomings. But actually it’s a strength. As Moliere suggested, take your good where you find it. I’m not sure how old he was when he penned that advice, but honestly, it doesn’t matter!

Bottom line: In the workplace and in every other aspect of life, stereotyping is self-destructive. It denies our basic humanity, and the ability we all have to transcend superficial categorization. Smash stereotypes, celebrate individuality, and you will learn, grow, and build stronger relationships. You’ll also be a business leader that others will want to follow.

(Editor’s Note: Join the TalentCulture community tonight, Oct 9 from 7-8pm ET, at #TChat Twitter,  where we’re discussing age-based discrimination in the workplace. Everyone is welcome! Learn more in the preview post…)

(Editor’s Note: Meghan M. Biro is an active contributor to Forbes.com. This article is adapted from her Forbes blog, with permission.)

Image Credit: Pixabay

Game On! Playing To Business Strengths #TChat Recap

This week, the TalentCulture community took a fascinating look at gamification in the workplace. And in my opinion, everyone earned badges and gold stars, as we shared collective knowledge at #TChat events.

Our two expert guests are masters at explaining the connection between business gamification and big data. These smart senior executives brought key concepts to life with practical ideas and real-world examples:

Guy Halfteck, Founder and CEO of Knack, a company that integrates games into the hiring process to help companies define desired talent characteristics and improve recruiting outcomes.

Mark Howorth, COO at Panavision, who previously served as Partner and Sr. Director of Global Recruiting at Bain & Company. He has seen the power of gamification at work, as three of his #TChat Twitter comments revealed:

(Editor’s Note: For full highlights from the #TChat Twitter event, see the Storify slideshow at the end of this post)

Gamification: What’s In A Name?

“Gamification” is a controversial term, but the concept it simple. It’s about employing game theory and mechanics in business environments to drive problem solving, boost workforce and customer engagement, capture better organizational insights, accelerate responsiveness, improve learning and increase ROI. Last year, Gartner predicted that by 2015, more than 50% of organizations that manage innovation processes will integrate gamification.

Gartner identified four ways that gamification drives engagement:

• Accelerated feedback cycles. In the real world, feedback loops are slow (annual performance appraisals) with long periods between milestones. Gamification increases the velocity of feedback loops to maintain engagement.

• Clear goals and rules of play. In the real world, where goals are fuzzy and rules selectively applied, gamification provides clear goals and well-defined rules of play to ensure players feel empowered to achieve.

• A compelling narrative. While real-world activities are rarely compelling, gamification builds a narrative that engages players to participate.

• Tasks that are challenging but achievable. While there is no shortage of challenges in the real world, they tend to be large and long-term. Gamification provides many short-term, achievable goals to sustain engagement.

Gamification: What Makes It Tick?

Gamification is serious business. As Accenture explained in a detailed report early this year, companies are striving to understand what makes games so appealing (a shared sense of purpose, challenge and reward). They are decoding gaming mechanisms (personalization, rankings and leaderboards), and applying these mechanics in imaginative ways across business functions. Accenture identified seven essential elements:

Status: Because gamers are motivated by recognition of others in their social circles, game-based business solutions must make it possible to enhance players’ reputations.

Milestones: Levels are everything in gaming, and enabling participants to perceive progress through incremental accomplishments is vital to sustaining interest.

Competition: This is a major motivator that maintains engagement.

Rankings: Visually displaying progress and rankings help participants benchmark their performance to their own goals and others’ performance. Rankings tap into natural human competitiveness, and motivate participants to continue, so they can improve their position.

Social connectedness: Successful gamification initiatives create a strong sense of community.

Immersion reality: With visually rich graphics and animation, digital environments can help immerse participants in their virtual reality.

Personalization: The ability to customize promotes a sense of control and ownership.

In their book, “For The Win: How Gamification Can Transform Your Business,” Wharton professor and gamification expert, Kevin Werbach and New York Law School professor Dan Hunter, take a deep dive into gamification.

In this informative video, they explain how gamification helps people “find the fun in the things you have to do.” They make it easy to understand gamification, with examples of successful companies that are applying these techniques, and advice to help organizations avoid common pitfalls. We hope you find this, along with the collected resource links and #TChat Twitter highlights slideshow below a helpful resource for game-based initiatives in which you may be involved!

#TChat Week-In-Review: Games + Big Data + Talent Management = Trifecta!

SUN 9/15:

GuyHalfteck

Watch the Hangout now

#TChat Preview: TalentCulture Community Manager Tim McDonald framed the topic in a post that featured a brief G+ Hangout videos with Guy Halfteck. Read the Preview:
“Games and Data and Talent — Oh My!”

MON 9/16:

Forbes.com Post: TalentCulture CEO, Meghan M. Biro outlined 5 compelling reasons for businesses to integrate gaming into workflows, learning and management processes. Read: “5 Ways Leaders Win At Gamification Technology.”

WED 9/18:

TChatRadio_logo_020813

Listen to the #TChat Radio show now

#TChat Radio: Our hosts, Meghan M. Biro and Kevin W. Grossman talk with Guy Halfteck and Mark Howorth about how games are emerging as a highly effective, reliable way to select, recruit and retain employees. Listen to the radio show recording now!

#TChat Twitter: Immediately following the radio show, I joined Guy, Mark, Meghan, Kevin on the #TChat Twitter stream for a dynamic and enlightening discussion with the entire TalentCulture community. For highlights from the conversation, check the Storify slideshow below:

#TChat Highlights: Games People Play: Ultimate Way To Measure Talent?

[javascript src=”//storify.com/TalentCulture/tchat-insights-games-people-play-the-ultimate-way.js?template=slideshow”]

Closing Notes & What’s Ahead

GRATITUDE: Thanks again to Guy Halfteck and Mark Howorth for adding your voices to this week’s discussion. Your insights and passion for the business benefits of gaming strategies have captivated us all.

NOTE TO BLOGGERS: Did this week’s events prompt you to write about gamification? We’d love to share your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.

WHAT’S AHEAD: Next week, we tackle another important “world of work” topic — Transparency vs. Privacy in the Workplace with HR/Employment lawyer, Mary E. Wright. So save the date (September 18) for another rockin #TChat double header. And keep an eye out for details in the next few days.

Meanwhile, the World of Work conversation continues! So join us on the #TChat Twitter stream, on our LinkedIn discussion group. or elsewhere on social media. The lights are always on here at TalentCulture, and your thoughts are always welcome.

See you on the stream!

Image Credit: Graeme Lawton via Flickr

Showing Workplace Competition Who’s Boss

“How will I stand out in the crowd?”
“Do I really have what it takes to succeed?”

These classic workplace questions cross everyone’s mind from time to time. No matter where our profession leads us — sales, engineering, consulting, service — we must continually navigate through a sea of highly qualified talent. As our careers progress, so too, does the level of talent that we encounter. (We all experience secret moments of panic.)

Knowing this, I’d like to pause for a moment and pose a different question: “Is the way we traditionally view workplace competition getting in the way of our career progress?” For many individuals, this could be the case. So, let’s take a look at common barriers and consider how to deal with them.

Put Professional Competition In Its Place

Competition can be healthy. It does have the potential to drive us forward to excel. But if the very thought of competing derails us, we have a serious problem. Ultimately, we must face facts. We are likely to cross paths with individuals that seem more capable or successful than ourselves. (We may actually covet their role or career.) However, the very notion of competition doesn’t have to evoke debilitating stress and self-doubt. We need to remember that successful career journeys are built by capitalizing on our strengthswhile maximizing the opportunities that we encounter.

To master workplace competition, we ultimately must deal with our own feelings (and issues) with the concept of competition, itself. Here are some suggestions:

7 Ways To Deal With Workplace Competition

1) Accept its presence. Competition is ubiquitous. No matter where your career leads you, there will be ample competition to keep you on your toes — and it is ever present. Try to become comfortable and make peace with it.

2) Recognize it’s not a “zero sum” game. Opt for an “abundance mentality.” Don’t take the stance that if someone else succeeds, you are doomed to fail. Another individual’s promotion or good fortune doesn’t necessarily mean that you’ll be left out in the cold.

3) Identify your “comparison other.” How you gauge your career has much to do with those against whom you measure yourself. Who are your role models? Choose individuals that motivate you and possess skills that you wish to emulate. (This is one of my favorite techniques.) Learn from your competition. Ask yourself: What are they doing right?

4) Be the “best of you.” We’re not required to be all things to all people (and shouldn’t feel pressured to do so). Instead, find a way to acknowledge your strengths and create your own brand. Find a niche that makes you indispensable — create value and build on this strength. Take control of your own career and find paths to showcase your own talent. You’ll find that you focus less on the paths of others when your work aligns with the best of what you have to offer.

5) Build alliances and collaborate. Network without staying too close to the cuff (Use the 70-20-10 rule here.) Spread your wings to develop depth within your workplace relationships — be the “linking pin” between other departments or functions and solve problems.

6) Get a mentor or a sponsor. Many successful people speak of a mentor that has either inspired or guided them. However, you also need a sponsor. This is an individual that will help you gain exposure and facilitate “stretch assignments” that test your abilities.

7) Be aware. There is no greater confidence builder than becoming your own advocate. Of course, there is a dark side to workplace competition. Watch for individuals who “fight dirty” and have an unhealthy relationship with competition. (Remember, there is no shame in protecting your own interests.) Document your accomplishments, if you feel it is necessary — and take credit when it is owed to you. If an environment causes you troubling levels of stress, seek a change.

How do you handle the pressure of workplace competition? What has worked most effectively for you and why? Share your thoughts in the comments area below.

(Editor’s Note: To discuss World of Work topics like this with others in the TalentCulture community, join our online #TChat Events every Wednesday, from 6:30-8pm ET. Everyone is welcome. Learn more…)

(Also Note: This article originally appeared as a LinkedIn Influencer post. It is republished with permission.)

Image Credit: Pixabay

Showing Workplace Competition Who's Boss

“How will I stand out in the crowd?”
“Do I really have what it takes to succeed?”

These classic workplace questions cross everyone’s mind from time to time. No matter where our profession leads us — sales, engineering, consulting, service — we must continually navigate through a sea of highly qualified talent. As our careers progress, so too, does the level of talent that we encounter. (We all experience secret moments of panic.)

Knowing this, I’d like to pause for a moment and pose a different question: “Is the way we traditionally view workplace competition getting in the way of our career progress?” For many individuals, this could be the case. So, let’s take a look at common barriers and consider how to deal with them.

Put Professional Competition In Its Place

Competition can be healthy. It does have the potential to drive us forward to excel. But if the very thought of competing derails us, we have a serious problem. Ultimately, we must face facts. We are likely to cross paths with individuals that seem more capable or successful than ourselves. (We may actually covet their role or career.) However, the very notion of competition doesn’t have to evoke debilitating stress and self-doubt. We need to remember that successful career journeys are built by capitalizing on our strengthswhile maximizing the opportunities that we encounter.

To master workplace competition, we ultimately must deal with our own feelings (and issues) with the concept of competition, itself. Here are some suggestions:

7 Ways To Deal With Workplace Competition

1) Accept its presence. Competition is ubiquitous. No matter where your career leads you, there will be ample competition to keep you on your toes — and it is ever present. Try to become comfortable and make peace with it.

2) Recognize it’s not a “zero sum” game. Opt for an “abundance mentality.” Don’t take the stance that if someone else succeeds, you are doomed to fail. Another individual’s promotion or good fortune doesn’t necessarily mean that you’ll be left out in the cold.

3) Identify your “comparison other.” How you gauge your career has much to do with those against whom you measure yourself. Who are your role models? Choose individuals that motivate you and possess skills that you wish to emulate. (This is one of my favorite techniques.) Learn from your competition. Ask yourself: What are they doing right?

4) Be the “best of you.” We’re not required to be all things to all people (and shouldn’t feel pressured to do so). Instead, find a way to acknowledge your strengths and create your own brand. Find a niche that makes you indispensable — create value and build on this strength. Take control of your own career and find paths to showcase your own talent. You’ll find that you focus less on the paths of others when your work aligns with the best of what you have to offer.

5) Build alliances and collaborate. Network without staying too close to the cuff (Use the 70-20-10 rule here.) Spread your wings to develop depth within your workplace relationships — be the “linking pin” between other departments or functions and solve problems.

6) Get a mentor or a sponsor. Many successful people speak of a mentor that has either inspired or guided them. However, you also need a sponsor. This is an individual that will help you gain exposure and facilitate “stretch assignments” that test your abilities.

7) Be aware. There is no greater confidence builder than becoming your own advocate. Of course, there is a dark side to workplace competition. Watch for individuals who “fight dirty” and have an unhealthy relationship with competition. (Remember, there is no shame in protecting your own interests.) Document your accomplishments, if you feel it is necessary — and take credit when it is owed to you. If an environment causes you troubling levels of stress, seek a change.

How do you handle the pressure of workplace competition? What has worked most effectively for you and why? Share your thoughts in the comments area below.

(Editor’s Note: To discuss World of Work topics like this with others in the TalentCulture community, join our online #TChat Events every Wednesday, from 6:30-8pm ET. Everyone is welcome. Learn more…)

(Also Note: This article originally appeared as a LinkedIn Influencer post. It is republished with permission.)

Image Credit: Pixabay

How To Skip The Negative Feedback "Sandwich"

I’ve never fully understood the logic behind the “sandwich” method of delivering performance feedback. (I’m sure you’re familiar with this concept: Open a discussion on a positive note, then insert a negative piece of news, followed by another positive.) We like to think that we’re softening the blow by offering several of bits of positive feedback around a central negative message. However, we’re doing no such thing.

Actually, this approach may be a disservice to both categories of information — each of which plays a unique and highly valuable role in shaping performance. Overall, we need to pay close attention to the “cascade” of emotions and behavior that we initiate when delivering feedback, but also be careful to retain the value of the message.

Performance Feedback: Open Dialogue

Processing negative performance feedback is quite challenging for most of us — even though on a very basic level, we realize that accepting “where to improve” is critical to our careers. While positive feedback serves to motivate and energize our work lives (we all need this on a regular basis), the “negatives” can also provide useful information about where we should direct our attention. To remain competitive, we certainly require both categories of information — and I am not debating the value of either. Rather, I’d like to open a discussion about how negative information can be presented and approached, to afford the most progress possible.

When considering negative feedback, we must acknowledge core human characteristics; including self-efficacy (the belief that individuals can actually impact their situation) and goal orientation (some individuals focus on learning, others focus on demonstrating competence, and others focus upon avoiding negative judgement). To properly deliver negative feedback, we should carefully consider and frame the delivery, so potential damage to an individual’s psyche is minimized and progress is emphasized.

Developing A Constructive Approach

There’s truly an art to presenting information about performance deficits of any kind. When managers practice the sandwich method, I fear that once the “meat” of the sandwich is delivered — the “downside” of performance — we really don’t remember much of anything that follows. (Attempting to “hide” the information doesn’t address the issues.) We can certainly do a better job of moving the conversation to more neutral ground, where performance improvement can follow. But how? Here are some ideas:

3 Behavioral Considerations

1) How humans are “wired” to perceive bad news. We are likely predisposed to pay more attention to negative information, possibly a leftover evolutionary survival mechanism. As a result, we’re likely to become hyper-focused on the negatives. This clouds our “lens.”
2) We sorely need the positives. We should all be allowed to absorb what we are doing well at work. That’s not possible when information about our successes is delivered in conjunction with information about shortcomings.
3) We “digest” slowly. It takes time to process negative information properly. Initially, when you hear information you might not not want to hear, negative thoughts can spiral, leading to responses such as panic and denial. There are stages in this process that cannot be skipped.

5 Ways To Avoid “The Sandwich”

1) Build resiliency. Performance management should never be a once a year, “live or die” event. Ultimately, it’s a continuous process. Provide positive feedback concerning small successes along the way to provide balance. This helps difficult information become easier to absorb.
2) Address self-efficacy. Some individuals have the tendency to believe they cannot impact their performance or build a needed skill set. Explore this predisposition, to encourage a more hopeful perspective.
3) Focus on learning. Research has shown that in contrast to performance goals, learning goals can increase problem solving in relation to performance problems, possibly limiting the “sting” of negative feedback. Setting the tone to “learn from failure” can prove more effective in motivating and directing behavior.
4) Never “drop a bomb.” It’s wise to address negative feedback when it is delivered. Allow enough time to help control anxiety, and at least begin to discuss a plan for improvement.
5) Support the digestion process. After sharing negative feedback, be sure to provide plenty of support. Be highly accessible as an employee works through the information and begins to take logical steps forward.

How do you present negative performance feedback? What are your “best practice” strategies? How have these strategies helped you develop others in the workplace? Share your thoughts in the comments area below.

(Editor’s Note: This article originally appeared as a LinkedIn Influencer post. It is republished with permission.)

Image Credit: Kitsa Sakurako/Flickr

How To Skip The Negative Feedback “Sandwich”

I’ve never fully understood the logic behind the “sandwich” method of delivering performance feedback. (I’m sure you’re familiar with this concept: Open a discussion on a positive note, then insert a negative piece of news, followed by another positive.) We like to think that we’re softening the blow by offering several of bits of positive feedback around a central negative message. However, we’re doing no such thing.

Actually, this approach may be a disservice to both categories of information — each of which plays a unique and highly valuable role in shaping performance. Overall, we need to pay close attention to the “cascade” of emotions and behavior that we initiate when delivering feedback, but also be careful to retain the value of the message.

Performance Feedback: Open Dialogue

Processing negative performance feedback is quite challenging for most of us — even though on a very basic level, we realize that accepting “where to improve” is critical to our careers. While positive feedback serves to motivate and energize our work lives (we all need this on a regular basis), the “negatives” can also provide useful information about where we should direct our attention. To remain competitive, we certainly require both categories of information — and I am not debating the value of either. Rather, I’d like to open a discussion about how negative information can be presented and approached, to afford the most progress possible.

When considering negative feedback, we must acknowledge core human characteristics; including self-efficacy (the belief that individuals can actually impact their situation) and goal orientation (some individuals focus on learning, others focus on demonstrating competence, and others focus upon avoiding negative judgement). To properly deliver negative feedback, we should carefully consider and frame the delivery, so potential damage to an individual’s psyche is minimized and progress is emphasized.

Developing A Constructive Approach

There’s truly an art to presenting information about performance deficits of any kind. When managers practice the sandwich method, I fear that once the “meat” of the sandwich is delivered — the “downside” of performance — we really don’t remember much of anything that follows. (Attempting to “hide” the information doesn’t address the issues.) We can certainly do a better job of moving the conversation to more neutral ground, where performance improvement can follow. But how? Here are some ideas:

3 Behavioral Considerations

1) How humans are “wired” to perceive bad news. We are likely predisposed to pay more attention to negative information, possibly a leftover evolutionary survival mechanism. As a result, we’re likely to become hyper-focused on the negatives. This clouds our “lens.”
2) We sorely need the positives. We should all be allowed to absorb what we are doing well at work. That’s not possible when information about our successes is delivered in conjunction with information about shortcomings.
3) We “digest” slowly. It takes time to process negative information properly. Initially, when you hear information you might not not want to hear, negative thoughts can spiral, leading to responses such as panic and denial. There are stages in this process that cannot be skipped.

5 Ways To Avoid “The Sandwich”

1) Build resiliency. Performance management should never be a once a year, “live or die” event. Ultimately, it’s a continuous process. Provide positive feedback concerning small successes along the way to provide balance. This helps difficult information become easier to absorb.
2) Address self-efficacy. Some individuals have the tendency to believe they cannot impact their performance or build a needed skill set. Explore this predisposition, to encourage a more hopeful perspective.
3) Focus on learning. Research has shown that in contrast to performance goals, learning goals can increase problem solving in relation to performance problems, possibly limiting the “sting” of negative feedback. Setting the tone to “learn from failure” can prove more effective in motivating and directing behavior.
4) Never “drop a bomb.” It’s wise to address negative feedback when it is delivered. Allow enough time to help control anxiety, and at least begin to discuss a plan for improvement.
5) Support the digestion process. After sharing negative feedback, be sure to provide plenty of support. Be highly accessible as an employee works through the information and begins to take logical steps forward.

How do you present negative performance feedback? What are your “best practice” strategies? How have these strategies helped you develop others in the workplace? Share your thoughts in the comments area below.

(Editor’s Note: This article originally appeared as a LinkedIn Influencer post. It is republished with permission.)

Image Credit: Kitsa Sakurako/Flickr

Quantum Change: Embracing Innovation #TChat Recap

Last night at #TChat forums, we came, we saw, and we disrupted. But this wasn’t random disruption. It was organized chaos — all in the name of knowledge sharing among talent-minded professionals. (For tweet-by-tweet highlights, see the Storify slideshow below.)

Business technology analyst Jim Lundy helped lead the TalentCulture community conversation this week, as we explored the most disruptive innovations on the horizon, and discussed their potential impact on the world of work.

As Jim explained in a blog post yesterday, innovation is at the heart of how we measure companies today. Organizations must have a robust approach to managing innovation. Although disruptive innovation is based on technology, its success actually depends upon how well people understand and apply it in real-world environments.

What Is Disruptive Innovation?

The concept of disruptive innovation was first coined by the soft-spoken Harvard professor Clayton Christensen in 1997. Think of it as technology that transforms a market or sector by introducing simplicity, convenience, accessibility and affordability where complexity and high cost are the norm. At first blush, a disruptive innovation may seem inconsequential or unattractive, but ultimately it can radically redefine whole industries or sectors.

In this brief video, Professor Christensen describes how he introduced the theory to former Intel CEO, Andy Grove:

The Value of Innovation: Big Dollars In Disruption

Disruptive Technologies_NewYorkTimes_McKinseyGlobalInstitute

See the disruptive innovation chart and article at the New York Times

What does all this mean, in terms of business benefits? A new McKinsey report examines the economic impact of 12 emerging disruptive technologies — led by the mobile Internet and knowledge work automation. As the New York Times illustrates, by 2025, these 12 technologies are expected to create a whopping $33 trillion a year in global business value.

Linking Disruption With Employee Engagement

Why and how can leaders encourage employee engagement via disruption? Recently, TalentCulture founder Meghan M. Biro examined this question, in response to a Gallup poll that indicates 70% of American workers are either actively or passively disengaged at work. Business collaboration and knowledge sharing tools can make a big difference in supporting connections and professional development that help employees feel empowered and appreciated.

In addition, talent strategist Gary Kastenbaum recommends that business leaders approach employee engagement with a disruptive mindset. He outlines three guiding principles:

  • Lesson 1: Corporate social responsibility programs and cause marketing are linked and drive employee engagement.
  • Lesson 2: Engaged employees are proud of your organization’s values and they are loyal to your company.
  • Lesson 3: Engaged employees are recruited, not created.

What do you think of this framework for “disruptive” engagement? How far into organizational process should “disruption” reach?

Big Issues — Big Ideas

This week’s events challenged each of us to take a fresh look at our personal and organizational attitudes, values and behaviors when it comes to technology and innovation. But we’ve only just begun to push the envelope! Thanks for contributing your thoughts and concerns — we look forward to hearing more from you on this topic. In case you missed any of the #TChat action, we invite you to review highlights in the slideshow below, along with other related resources.

#TChat Week-in-Review: Technology Disruption and Adoption

LucyChocolates-001

Read the Preview Post now

SUN 8/11:

#TChat Preview: Our Community Manager, Tim McDonald, outlined the week’s topic in the preview post: Tech Disruption: Too Much Of A Good Thing?

MON 8/12:

Forbes.com Post: Several previous posts from TalentCulture CEO, Meghan M. Biro underscored technology advancements, and their implications for today’s workplace. Read:

•  “5 Trends Defining The World of Work and Leadership in 2013”
•  
“Your Employees Are Engaged: Really?”
•  “Employee Engagement: Every Leader’s Imperative”

WED 8/14

TChatRadio_logo_020813#TChat Radio: This was a fascinating warm-up before the main Twitter chat event! Our radio hosts Meghan M. Biro and Kevin W. Grossman talked with Jim Lundy about today’s hottest technology advancements, and their impact on business organizations. Listen now to the radio show recording.

#TChat Twitter: Immediately following the radio show, Jim joined the entire TalentCulture community on the #TChat Twitter stream for an open conversation about disruptive technologies in today’s workplace. If you missed the action, or want to review highlights, check out the Storify slideshow below:

#TChat Twitter Highlights: Technology Innovation: Disruption and Adoption

[javascript src=”//storify.com/TalentCulture/tchat-insights-workplace-innovation-how-to-fuse-d.js?template=slideshow”]

Closing Notes & What’s Ahead

GRATITUDE: Thanks again to Jim Lundy for generously sharing insights about today’s most innovative workplace technologies. It’s exciting to peek into the future of work with experts like you!

NOTE TO BLOGGERS: Did this week’s events prompt you to write about innovation, disruption and corporate culture? We’d love to share your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.

WHAT’S AHEAD: Next week, our “summer restart” series continues, with a look into the strategic business value of workplace flexibility. So plan to join us, and check for details this weekend on TalentCulture social channels.

In the meantime, the World of Work conversation continues everyday. So join us on the #TChat Twitter stream, on our LinkedIn discussion group. or on other social channels. And feel free to explore our redesigned website. The lights are always on here at TalentCulture, and your ideas and opinions are always welcome.

See you on the stream!

Image Credit: Stock.xchng

 

Social Learning: The New Business Edge?

A recent #TChat Radio show really piqued my interest. The topic was collaboration and social learning, with guest, Nick Kellet. Nick is one of the innovative minds who founded Listly — a service that nurtures individual and collective growth by enabling people to discover, filter and share content easily within their digital communities.

Obviously, social learning isn’t a new concept. As Nick noted, it’s not really even “actually a thing” in itself. Rather it’s a by-product of the fact that we are social beings. Learning through interaction with others is naturally built into our work lives. And now, with content and tools that make it incredibly easy to collaborate online, social learning is gaining tremendous momentum in the digital space.

In fact, according to Bersin by Deloitte, U.S. companies spent 39% more on social learning initiatives last year than in 2011. That’s a huge jump, and it indicates how swiftly business is embracing the need to provide infrastructure for collaborative business processes.

Why Social Learning Is Essential: 3 Reasons

So what’s the big deal? Why is social learning suddenly such a hot business topic? Actually, I think it boils down to three fundamentals:

• Employees want to learn and grow.
• Growth contributes to engagement.
• Engaged employees stick around.

It’s just that simple.

Consider this: The Cornerstone OnDemand 2013 U.S. Employee Report indicates that 1 in 3 employees would stay at their company longer if their employer helped them develop their skills. That’s a significant number of employees you could retain — not to mention recruitment costs you could save — just by providing today’s workforce with better paths to learning.

Social learning options are an ideal way to respond to employees’ desire for development, because in addition to providing the knowledge and growth they crave, it also builds a sense of connection and belonging within your organization.

Building Competence and Connections

In responding to performance review questions, have you ever been asked if you have a best friend at work? Did you wonder why that question was relevant? It’s because employees who form bonds with their peers feel much more engaged and comfortable in the workplace. And connections that are good for individuals are also good for organizational culture. Social learning helps employees to connect — not just within their workgroups, but with peers around the globe — expanding their networks and strengthening their sense of belonging. That’s no small feat.

While the technology may be ever-changing, the concept of social learning is clearly here to stay. It’s wise to take a cue from the companies that increased their social learning spending last year, and make it a priority in 2013 and beyond. Your employees will thank you for your investment in their future — and ultimately, so will your bottom line.

Tell me: How is your organization enriching or expanding the learning experience? What hurdles have you faced? And what kind of difference do you see in your workforce? Share your thoughts in the comments below, and let’s learn from one another.

(Note: If you’re not yet one of Listly’s many ardent fans, we recommend you take a closer look. We love it at Achievers. We’ve even created a Listly-powered Achievers resources collection.)

Image Credit: Niharb via flickr Creative Commons

Crowdsourcing: Hot Mess or High Art? #TChat Recap

Do you ever wonder what unsuspecting people think when they stumble across a #TChat event in-progress? Do they mistake it for some sort of wild, unchained idea orgy?

I can see why the uninitiated might assume that a magical “meeting of the minds” has spontaneously sprouted in a random social media moment.

After all, for 2+ years on Wednesday nights, the #TChat hashtag has consistently trended on Twitter, as the stream lights up in a blaze of 140-character glory about workplace culture. We’re creating our own gravitational pull with all those tweets. Could a TalentCulture zip code be far away?

But seriously, those of us who participate in #TChat conversations know that it’s not crowdsourcing’s answer to a flash mob. This isn’t just a way to fill an hour with social serendipity that evaporates when we turn out the lights. At least, that’s not the intent.

Instead, I like to think of TalentCulture as a living learning laboratory — or as Meghan Biro puts it, a metaphor for the social workplace. And each week’s events are carefully planned and presented with the goal of creating something bigger than the sum of its parts. Ideally, each of us can find something useful to ponder and apply in our professional lives, between those intense #TChat conversations.

For me, the most memorable and meaningful idea this week came from learning expert, Justin Mass:

What was your top takeaway?

Most likely, it was one of the brilliant thoughts from our guest, Nick Kellet. As co-founder of List.ly, a service that makes it easy for people to organize and share information through social channels, Nick deeply understands the art and science of digital discovery, curation and collaboration. His #TChat insights were so varied and powerful, I’m inspired to write a separate post that showcases those ideas. But in the meantime, here’s the “Nick” tweet that garnered the most retweets this week — with good reason:

So, in that spirit of discovery and sharing, we invite you to review other comments from Nick and the entire #TChat tribe in the “highlights” slideshow below. There’s an abundance of wisdom in this crowd, and we’re grateful for your contributions. Let us know how these resources help you gain a better perspective on tools and techniques can improve your world of work. We’re always open and interested in your thoughts!

#TChat Week in Review: Learning Through Collaboration

SAT 7/27

NickKellet

Watch the G+ Hangout with Nick Kellet

#TChat Preview: Our Community Manager, Tim McDonald, framed the week’s topics in a post featuring a brief G+ Hangout with Nick. Read the Preview Post: “Social Learning: Making Connections Count”

SUN 7/28

Forbes.com Post: In her weekly Forbes column, TalentCulture CEO, Meghan M. Biro, offered advice about how organizations can create more value from collaborative endeavors. Read “5 Leadership Secrets of Collaboration Success.”

Audit ResultsTUE 7/30

Related Post: Our guest, Nick, contributed a fascinating post about blog content analysis, inspired by a benchmarking tool he has created with Listly. To learn more and to request a free audit of your blog site, read “Web Content: What Does It Say About You?”

TChatRadio_logo_020813

Listen to the #TChat Radio show

WED 7/31

#TChat Radio: Just prior to our weekly Twitter chat event, Nick joined TalentCulture founders and radio hosts, Meghan M. Biro and Kevin W. Grossman for a thoughtful look at why and how collaboration tools and techniques are redefining how we live, work and play. Listen now to the radio show recording.

#TChat Twitter: Immediately following the radio show, the entire TalentCulture community came together for an open discussion on the #TChat stream. In case you missed the action, check out the highlights in our Storify slideshow below:

#TChat Twitter Highlights: Social Learning Through Collaboration

[javascript src=”//storify.com/TalentCulture/tchat-insights-social-learning-making-connections.js?template=slideshow”]

Closing Notes & What’s Ahead

GRATITUDE: Thanks again to Nick Kellet for sharing his extensive understanding of core issues and opportunities surrounding learning in today’s networked business environment. Your passion and depth of knowledge inspire us to keep pushing the collaborative envelope.

NOTE TO BLOGGERS: Did this week’s events prompt you to write about social learning tools, techniques or implications? We’d love to share your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.

WHAT’S AHEAD: Next week, we welcome workplace learning and innovation expert and author, Marcia Conner! Stay tuned to TalentCulture social channels for details.

In the meantime, the World of Work conversation continues each day. So join us on the #TChat Twitter stream, on our LinkedIn discussion group. or on other social channels. And feel free to explore our redesigned website. The gears are always turning here at TalentCulture, and your ideas and opinions are always welcome.

See you on the stream!

Image Credit: Punkrose via Flickr Creative Commons

Social Learning: Making Connections Count #TChat Preview

(Editor’s Note: Want to see a full overview of this week’s event’s and resources? Read the #TChat Recap: Crowdsourcing — Hot Mess or High Art?)

Learning. It’s fundamental to human personal and professional growth. And increasingly, corporations recognize its critical contribution to overall business growth.

But how is the learning process changing in today’s more connected, “social” world of work? Are we making the most of opportunities to collaborate? How can we leverage personal and professional networks to be smarter and more effective in every aspect of our lives?

This week, our “Summer Restart” series moves beyond last week’s crowdsourcing event, to focus more specifically on how to get more out of tools and techniques designed to curate and share collective wisdom.

Our guest brings unique, first-hand understanding of how and why collaborative learning can enrich our lives, improve professional performance and drive business innovation.

Nick Kellet is a pioneer in applying purposeful collaboration to business challenges and opportunities. He is co-founder of List.ly, a service that empowers people to create, manage, share and engage with the web’s best lists.

Nick helped me frame this week’s events by discussing his perspective on social learning in a brief G+ Hangout:

#TChat Events: Connecting Collaboration and Success

This week’s topic is destined to shift your collaborative spirit into high gear. So be sure to join us on Wednesday, July 31, for a dynamic #TChat double-header. Bring your questions, concerns, ideas and suggestions, and let’s talk!

#TChat Radio — Wed, July 31 at 6:30pmET / 3:30pmPT

TChatRadio_logo_020813

Tune-in to the #TChat Radio show

Nick joins our hosts, Meghan M. Biro and Kevin W. Grossman for a thoughtful look at why and how collaboration tools and techniques are redefining how we live, work and play. Listen live and dial-in with your questions and feedback!

#TChat Twitter — Wed, July 31 at 7pmET / 4pmPT

Immediately following the radio show, we’ll go wide with Nick for an open-mic community discussion on the #TChat stream. We welcome anyone with a Twitter account to join us, as we explore collaboration and learning together, with these questions as a guide:

Q1:  Social learning — what exactly is it and why is it exploding?
Q2:  What soft skills are needed to facilitate collaboration online and offline?
Q3:  How do collaboration and knowledge sharing enrich our integrated work/life lives today?
Q4:  Nick says “We are what we consume, produce and share.” Agree? Why/why not?
Q5:  What technologies enable social learning and collaboration today? What’s missing?

Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our new LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.

We’ll see you on the stream!

Lessons From a Free-Range Learning Community #TChat Recap

“What motivates dozens, thousands, even millions of people to come together on the Internet and commit their time to a project for free?”

That’s a good question! It was posed by a brilliant professor (Clay Shirky) in a fascinating “TED Radio Hour” program on NPR called, “Why We Collaborate.”

I suppose occasionally all of us who participate in TalentCulture #TChat events ask ourselves that same question. But this week, we didn’t need experts to tell us why.

Crowdsourcing: It Takes a Village

If you ask our founder, Meghan Biro, she would say that the #TChat hashtag is a living metaphor for the social workplace — a virtual gathering place for purposeful knowledge sharing and co-creation. And this week, our purpose was two-fold:

1) To gather input for a new “Resources” section on this site;
2) To capture feedback that will help us map topics for future #TChat Events.

In other words, in the spirit of Dorie Clark’s recent “Reinventing You” 360 brand review advice, it was an ideal time for a reality check from our trusted community members. So, rather than inviting a special guest to share expertise, we tapped into our crowdsourcing roots, asking for your thoughts. And, of course, you blew our minds with thousands of comments and recommendations! (See highlights in the Storify slideshow below.)

But Wait, There’s More

Now we have a rich “starter” collection of reference ideas and guidance for #TChat planning. And unexpectedly, we’ve learned something else — how much our participants value the community relationships they’ve developed, over time. I think Steve Levy and Dave Ryan said it best:

If the medium is the message, then at #TChat, the connections are the content! Thanks to each of you for generously participating, so that together, we are better, indeed.

#TChat Week in Review: Sources of Insight

SAT 7/20

TimM_WhatInspiresYou #TChat

Watch Tim’s sneak peek Hangout now

#TChat Preview: Our Community Manager, Tim McDonald, introduced this week’s topic by sharing a slice of his own life in a great G+ Hangout video. See “Where Do You Find Ideas and Insight — and Why?

WED 7/24

#TChat Twitter: A diverse crowd of participants hopped on the Twitter stream, as social learning expert, Dr. Nancy Rubin led us through questions designed to capture “best of…” ideas, from books and blogs, to helpful tools and thought leaders who are active on social media. For a taste of the action, watch the slideshow below:

#TChat Twitter Highlights: “Where Do You Find Ideas And Insight — And Why?”

[javascript src=”//storify.com/TalentCulture/tchat-insights-where-do-you-find-ideas-and-insigh.js?template=slideshow”]

Closing Notes & What’s Ahead

NOTE TO BLOGGERS: Did this week’s events prompt you to write about your experience as a community member or your favorite “go to” resources? We’d love to share your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.

WHAT’S AHEAD: Next week at #TChat events, we’ll continue our crowdsourcing discussion with special guest Nick Kellet of Listly fame. Check for details in a preview post this weekend.

In the meantime, the World of Work conversation continues each day. So join us on the #TChat Twitter stream, or on our new LinkedIn discussion group. And feel free to explore other areas of our redesigned website. The gears are always turning at TalentCulture, and your ideas and opinions are always welcome.

See you on the stream!

Image Credit: Pixabay

Where Do You Find Ideas and Insight? #TChat Preview

(Editor’s Note: Looking for the #TChat Recap from this week? See this post: Lessons From a Free-Rand Learning Community.)

Our Best Source of Wisdom: You!

One of the most powerful benefits of professional communities like TalentCulture is the ability to tap into individual minds in real time, for the benefit of all. That’s a primary reason why I’m drawn to community management. It’s exhilarating and very rewarding to be part of a collaborative learning process. And this week at our #TChat Twitter forum, we’re taking that concept in a special direction.

Instead of asking guest experts to discuss their insights with us on #TChat Radio and Twitter, we’re asking YOU to share YOUR wisdom. Specifically, we want to know what sources of professional information and ideas are most beneficial to you…and why. (See our 6 key questions below.)

The guest moderator this week is our very own LinkedIn Group Manager, Dr. Nancy Rubin, Director of Online Learning/Social Media Technologies at Columbia University School of Continuing Education.

Let me kick-off the conversation with an example from my life. Earlier this year, I read a book that deeply resonated with me, as someone who’s life revolves around connections. The book is “Your Network Is Your Net Worth,” by Porter Gale. To understand more about why I recommend it, read a post from my blog, or watch my #TChat “sneak peek” video below…

Your Opinions Matter!

Every answer you share with us will help kick-start a new “Resources” section for TalentCulture.com. And, of course, your feedback about #TChat topics will help us shape the community throughout the coming year.

So don’t be shy — we welcome your ideas this week, and every week!

#TChat Twitter: What Informs And Inspires You — And Why?

A Very Special Conversation: Wed, July 24 at 7pmET / 4pmPT

Join us on the #TChat stream, as we gather your ideas and recommendations, based on these 6 questions:

Q1:  What 1-2 “must read” books would you recommend to a business peer? Why?
Q2:  What 1-2 blogs are most indispensable to you, professionally? Why?
Q3:  What 1-2 socially active thought leaders are most influential in your life? Why?
Q4:  What are your 1-2 “go-to” tools for managing social connections or information? Why?
Q5:  What prior #TChat topics have helped you most? Why?
BONUS:  What topics would you like #TChat to explore in the future?

Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our new LinkedIn Discussion Group. So please join us share your recommendations — before, during and after the Wednesday event.

We’ll see you on the stream!

(Also This Week: Catch TalentCulture CEO, Meghan Biro at a special “Recruiting Insights” webinar with Achievers on Thursday July 25. Learn more…)

Recruiters On Twitter: Rise of "Coffee Talk" Learning

Written by Mona Berberich

In college, one of my teachers regularly told me that the room with the coffee maker is the most important place in an office, because it’s where people learn the most. At the time, I thought that this guy was perhaps a lazy coffee addict who was definitely in the wrong job.

However, 10 years later, I realize that he was right. The space near the coffee machine was where people gathered to briefly put work pressures aside and open up in an informal way — sharing what was on their minds, getting advice from peers and even generating new ideas.

The New Coffee Room

Today, there’s a whole new world of coffee rooms out there — it’s called social media. Whenever people tweet, retweet, read, share or like, they are contributing to something bigger — the social learning community. One of the most important platforms for social learning is Twitter, where many business people “gather” to share information and ideas on an ongoing basis. These behaviors are studied by companies like Leadtail, a social analytics platform vendor, which published a detailed Social Insights Report last week, focused on the Twitter activities of HR professionals.

That report deserves attention because the HR community is vital in transforming workplace culture, defining social business policy, and driving workforce development. In short — talent-minded executives, recruiters and training professionals are shaping the future of social learning.

What Is Social Learning?

For those who aren’t familiar with it, think of social learning as a process where people rely on digital tools to connect with one another, and exchange information with a specific purpose in mind — typically to expand their knowledge, to develop their competence, or to collaborate in resolving a common challenge. In contrast to formal classroom training, where an instructor “lectures” to a group, social learning is characterized by a two-way communication flow. Thanks to advances in mobile, web and collaborative technology, most of us can engage in social learning whenever and wherever we want. And Twitter is one of the most powerful engines of social learning — with information flowing on the stream 24x7x365.

Who Helps Recruiters Learn?

At the request of ERE.net, Leadtail also drilled down within the HR realm to focus on Twitter behavior among recruiters — looking at engagement, reach and sources of influence from March-June 2013. During that time, recruiters shared 55,576 tweets with a total of 835,336 followers. And, as the graphic below reveals, Meghan M Biro, founder and CEO of TalentCulture, is the HR personality that recruiters most often retweeted.

ERE_Recruiters_MeghanMBiro

When you recognize that Meghan has attracted almost 56,000 Twitter followers to-date, the reach and importance of her Twitter presence becomes clear. A single tweet immediately can touch 56,000 people. But her impact doesn’t stop there. As the “most retweeted” recruiter resource, her Twitter “multiplier effect” is astonishing. For example, even if only 10% of her followers see and read a tweet, and only 4 followers retweet that item to their followers … and so on … and so on … you get where this is going. Even one tweet has the potential to get attention from thousands of people, over time. (Example below.)

The ERE.net Leadtail report features several other key metrics — top 25 media content sources, leading brands that attract recruiter attention, and recruiters’ favorite hashtags. Among those hashtags is #TChat – a moniker that many people associate with Meghan M Biro. Anyone can use the #TChat shorthand to “tag” information of interest to talent-minded professionals. It’s also the tag used to drive the TalentCulture community’s weekly interactive Twitter chat events. Bottom line: It’s hard to move around the Twittersphere and not bump into Meghan or TalentCulture in some form!

Social Learning Hot Spot

As these examples show, Twitter is becoming a magnet for social learning — by facilitating informal knowledge exchange, topic-driven chat events, or even backchannel for industry conferences (as recruiters discovered recently when rallying around the #SHRM2013 hashtag). The attraction is easy to understand. It’s a simple, low-cost, immediate way to engage with people — and it’s a natural extension of social recruiting best practices.

Many recruiters are now at the forefront of social learning on Twitter. And as a recent Huffington Post article suggests, people like Meghan M. Biro are leveraging Twitter to engage the HR community in a way that not only positions her as an expert, but also boosts the credibility and visibility other HR professionals, as well.

What’s Your Social Learning Hot Spot?

Are you a recruiter or HR professional? How are you using Twitter or other social tools to expand your expertise? What challenges and opportunities have you experienced? Let me know in the comments below, or share your perspective on the BetterWeekdays website!

Mona Berberich2(Editor’s Note: Mona Berberich is a Digital Marketing Manager at Better Weekdays, a Chicago-based company that has developed a platform to help HR leaders source, screen and develop talent based on job compatibility. She is a researcher and writer covering HR, career growth, talent management and leadership development. Contact Mona on Google+ or LinkedIn or Twitter.)

 

Image Credit: Stock.xchng

Recruiters On Twitter: Rise of “Coffee Talk” Learning

Written by Mona Berberich

In college, one of my teachers regularly told me that the room with the coffee maker is the most important place in an office, because it’s where people learn the most. At the time, I thought that this guy was perhaps a lazy coffee addict who was definitely in the wrong job.

However, 10 years later, I realize that he was right. The space near the coffee machine was where people gathered to briefly put work pressures aside and open up in an informal way — sharing what was on their minds, getting advice from peers and even generating new ideas.

The New Coffee Room

Today, there’s a whole new world of coffee rooms out there — it’s called social media. Whenever people tweet, retweet, read, share or like, they are contributing to something bigger — the social learning community. One of the most important platforms for social learning is Twitter, where many business people “gather” to share information and ideas on an ongoing basis. These behaviors are studied by companies like Leadtail, a social analytics platform vendor, which published a detailed Social Insights Report last week, focused on the Twitter activities of HR professionals.

That report deserves attention because the HR community is vital in transforming workplace culture, defining social business policy, and driving workforce development. In short — talent-minded executives, recruiters and training professionals are shaping the future of social learning.

What Is Social Learning?

For those who aren’t familiar with it, think of social learning as a process where people rely on digital tools to connect with one another, and exchange information with a specific purpose in mind — typically to expand their knowledge, to develop their competence, or to collaborate in resolving a common challenge. In contrast to formal classroom training, where an instructor “lectures” to a group, social learning is characterized by a two-way communication flow. Thanks to advances in mobile, web and collaborative technology, most of us can engage in social learning whenever and wherever we want. And Twitter is one of the most powerful engines of social learning — with information flowing on the stream 24x7x365.

Who Helps Recruiters Learn?

At the request of ERE.net, Leadtail also drilled down within the HR realm to focus on Twitter behavior among recruiters — looking at engagement, reach and sources of influence from March-June 2013. During that time, recruiters shared 55,576 tweets with a total of 835,336 followers. And, as the graphic below reveals, Meghan M Biro, founder and CEO of TalentCulture, is the HR personality that recruiters most often retweeted.

ERE_Recruiters_MeghanMBiro

When you recognize that Meghan has attracted almost 56,000 Twitter followers to-date, the reach and importance of her Twitter presence becomes clear. A single tweet immediately can touch 56,000 people. But her impact doesn’t stop there. As the “most retweeted” recruiter resource, her Twitter “multiplier effect” is astonishing. For example, even if only 10% of her followers see and read a tweet, and only 4 followers retweet that item to their followers … and so on … and so on … you get where this is going. Even one tweet has the potential to get attention from thousands of people, over time. (Example below.)

The ERE.net Leadtail report features several other key metrics — top 25 media content sources, leading brands that attract recruiter attention, and recruiters’ favorite hashtags. Among those hashtags is #TChat – a moniker that many people associate with Meghan M Biro. Anyone can use the #TChat shorthand to “tag” information of interest to talent-minded professionals. It’s also the tag used to drive the TalentCulture community’s weekly interactive Twitter chat events. Bottom line: It’s hard to move around the Twittersphere and not bump into Meghan or TalentCulture in some form!

Social Learning Hot Spot

As these examples show, Twitter is becoming a magnet for social learning — by facilitating informal knowledge exchange, topic-driven chat events, or even backchannel for industry conferences (as recruiters discovered recently when rallying around the #SHRM2013 hashtag). The attraction is easy to understand. It’s a simple, low-cost, immediate way to engage with people — and it’s a natural extension of social recruiting best practices.

Many recruiters are now at the forefront of social learning on Twitter. And as a recent Huffington Post article suggests, people like Meghan M. Biro are leveraging Twitter to engage the HR community in a way that not only positions her as an expert, but also boosts the credibility and visibility other HR professionals, as well.

What’s Your Social Learning Hot Spot?

Are you a recruiter or HR professional? How are you using Twitter or other social tools to expand your expertise? What challenges and opportunities have you experienced? Let me know in the comments below, or share your perspective on the BetterWeekdays website!

Mona Berberich2(Editor’s Note: Mona Berberich is a Digital Marketing Manager at Better Weekdays, a Chicago-based company that has developed a platform to help HR leaders source, screen and develop talent based on job compatibility. She is a researcher and writer covering HR, career growth, talent management and leadership development. Contact Mona on Google+ or LinkedIn or Twitter.)

 

Image Credit: Stock.xchng

Hiring Interns? Choose Wisely (Infographic)

“Good Enough” May Not Be So Good

If you’re looking to add value to your company, taking on an intern who’s only “good enough” just doesn’t cut it. Of course, every internship applicant isn’t going to knock your socks off with stellar skills, experience, and a fresh perspective. But what should you expect?

Let’s face it: Hiring interns can be a challenge. Although candidates may look good on paper, interviews often reveal a whole different story. Some students and recent graduates may stumble into your office lacking any knowledge or interest in your company. Others may offer attractive skills or experience, but want a hefty salary. And others may balk at an entry-level role that seems uninspiring.

What To Do?

Building a strong internship program starts with a long-term vision. It’s about finding talented young candidates who demonstrate potential to transform into full-time hires. What should you look for on you mission to find a rockstar? Consider the “best” and “worst” profiles in the following infographic from InternMatch, an online platform that specializes in connecting intern candidates and employers. It highlights some fascinating statistics about Millennials (aka Generation Y):

  • 89% say that constantly learning on the job is important
  • 40% think they’re smarter than their boss
  • 40% say they should be promoted every two years, regardless of performance
  • 50% prefer unemployment to working at a job they hate

What Have You Discovered In Hiring Interns?

Do you agree with these statistics? What traits matter most when you hire interns from today’s pool of young talent? Share your thoughts in the comments section below.

InternMatch Infographic Best and Worst Intern Candidates

Connecting With Collaborative Leadership #TChat Recap

Early in March, I wrote a column for Forbes.com, focused on the consequences of collaboration. It was based on a simple but powerful premise:

Collaboration is the keystone of leadership success.

By coincidence, only days later I met Dan Pontefract, who introduced me to a theory he brings to life in his new book, “Flat Army: Creating a Connected And Engaged Organization.”

From the moment I skimmed the pages of Flat Army, I knew that this would be a profoundly rewarding “mind meld” relationship. That seems to be happening more frequently these days. I guess it’s one of the perks of spending most of my waking hours connecting with people who are on missions to unleash the best of human potential in the world of work.

During the months that have followed since I met Dan, he and his “Flat Army” open leadership model have validated what I have always believed:

Collaboration isn’t about being best friends, or even necessarily liking everyone you work with. It is about putting your baggage aside, bringing your best self to the table, and focusing on a common goal — a higher purpose.

Finding Proof: What’s On Your List?

Here’s why collaboration can make a difference. Take a quick moment, and make a list five products or services that you that you never want to live without. No rush — I’ll wait. OK. Got your list? Here’s mine: The iPhone. Downton Abbey. Pinterest. Kit-Kat Bars. Twitter.

Now, guess what? Every one of those items is the result of a successful collaboration. And I bet there’s a team effort behind every one of your “must haves,” too. Sure, some half-crazy genius like Steve Jobs may bring inspiration to the table. But inspiration without collaboration is just a lot of great ideas that easily vaporize before they see light of day.

Collaboration: Why And How

Hopefully, I’ve made a convincing case for WHY collaboration counts. But that’s only part of the equation. We also need a roadmap for HOW to make it happen. And Dan’s “Flat Army” is just the ticket. Together, our vision is complete. “Just like peas-and-carrots,” as Forrest Gump might say. Or at least that’s how I see it!

So this week, it seemed natural to fire-up the TalentCulture social engine, and ask all of you to weigh-in with your ideas about both the “why” and “how” of collaborative leadership. And as always, we weren’t disappointed!  I invite you all to review this week’s highlights and resources below. And I thank you all for your collaborative contributions — this week and every week.

As I said in closing my Forbes post (and as I believe even more strongly now), if you want to see what the potential for collaborative success looks like, you don’t need to look far, my fellow community members. Just look in the mirror. It starts with you.

#TChat Week In Review

WED 6/5

DanP

Watch the G+ Hangout now

Introductory Post: Our guest, Dan Pontefract, Senior Director, Learning & Collaboration at TELUS and author of Flat Army, framed the week’s topic in a special post, The Future of Work: An Army Of Open Leaders.

SAT 6/8

#TChat Preview + Sneak Peek Videos: Our Community Manager Tim McDonald, briefly interviewed Dan in a G+ Hangout. See the video in Tim’s post: “Open Leadership: Going Deep.”

SUN 6/9

Forbes.com Post: In my weekly Forbes column, I examined some ways leaders can effectively connect with their teams. Read “Open Up and Lead.”

TUE 6/11

TChatRadio_logo_020813

Listen to the #TChat Radio show

#TChat Radio: I sat down with Dan to discuss in more detail the power of open leadership — not only in the office but in society as well. Listen to the recording now: How Open Leaders Win Employee Hearts and Minds.

WED 6/12

#TChat Twitter: #TChat-ters joined us on Twitter to share opinions and ideas about the role and impact of open leadership in today’s world of work. If you missed the event, or want to review highlights, watch the slideshow digest below:

#TChat Highlights: Open Leadership, Going Deep

[javascript src=”//storify.com/TalentCulture/tchat-insights-open-leadership-going-deep.js?template=slideshow”]

Closing Notes & What’s Ahead

SPECIAL THANKS: Again, thanks to guest Dan Pontefract! We’re inspired by your example and your passion for learning and leadership.

NOTE TO BLOGGERS: Did this week’s events prompt you to write about your experience with workplace collaboration, learning and leadership? We’d love to share your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.

WHAT’S AHEAD: Next week, the Society For Human Resource Management annual conference takes Chicago by storm (#SHRM13)! That means we won’t have a Tuesday Radio show. But fear not! #TChat co-creator, KevinWGrossman and I will be reporting from the floor throughout the week — and we’ll drive two #TChat LIVE events:

1) A special “Margarita Meetup” panel discussion on Monday at 3:15pm in the Achievers booth;
2) A related #TChat session at our regular 7pm time on Wednesday.

For more details, see our related post: “Feeling The Future Of Work: #TChat Meets #SHRM13.” And join us anytime on the #TChat Twitter stream, or on our new LinkedIn discussion group. The gears are always turning at TalentCulture, and your ideas and opinions are always welcome.

See you — if not at #SHRM13, then most definitely on the stream!

(Editor’s Note: To see the original Forbes.com article by Meghan M. Biro, read  Smart Leaders And The Power Of Collaboration.)

Open Leadership: Going Deep #TChat Preview

(Editor’s Note: Are you looking to see all resources for this week’s topic? Read the #TChat Recap: Connecting With Collaborative Leadership.)

Think back for a moment on your career. Who’s been your favorite boss? How would you describe that person’s leadership style?

Is it a command-and-control approach, driven by business goals and results? Or does that leader win support, loyalty and cooperation by putting people first?

Hands down, I bet you picked someone from the second category — someone who embraces the social side of leadership. After all, studies reveal that your relationship with your manager is a key to engagement. And it’s natural to think favorably of professional experiences that engaged you.

You Had Me At “Hello”

This week’s #TChat guest, Dan Pontefract, calls this social-minded manager an “open leader.” And in his new book, Flat Army: Creating a Connected and Engaged Organization, Dan says it’s time for companies to move the open leader concept to a whole new level. As he explains in a recent TalentCulture post, the future of work depends upon army “open leaders,” where everyone in a company drives collaboration, regardless title or role.

For Dan, this is much more than a theory. As Senior Director of Learning & Collaboration at TELUS, he knows first-hand about the challenges and benefits of leadership development, workforce engagement and business performance. That’s why we’ve asked him to lead the way through #TChat discussions this week.

To give you a better taste of what the topic is all about, I spoke briefly with Dan in a G+ Hangout video. Check it out:

#TChat Events: How Open Leaders Win Hearts & Minds

TChatRadio_logo_020813

Tune-in to the #TChat Radio show

This topic touches on so many areas of interest and expertise across the TalentCulture community. I know many of you have related insights to add, so I hope you’ll join this week’s conversation!

#TChat Radio — Tue, June 11 at 7:30pmET/4:30pmPT – Dan joins our hosts, Meghan M. Biro and Kevin W. Grossman, for a LIVE 30-minute radio interview, where listeners are invited to call-in with questions.

#TChat Twitter — Wed, June 12 at 7pmET/4pmPT – Join the real-time community action, as we exchange ideas live on the #TChat stream, where Dan will moderate this week’s questions:

Q1: What does open leadership mean to you and why?

Q2: Can harmonious “soft skills” be developed in leaders at any age? Why or why not?

Q3: How does open leadership produce higher levels of performance and engagement within an organization?

Q4: What can business leaders do to encourage open self-leadership within all employee ecosystems?

Q5: What business technologies facilitate collaboration and open leadership?

Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our new LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.

We’ll see you on the stream!

Image Credit: Stock.xchng

Finding Value in Enterprise Communities #TChat Preview

(Editor’s Note: Are you interested in reviewing all of this week’s events and resources? Read “Communities of Practice and Purpose: #TChat Recap.”)

If you know me, then you know that I’m passionate about communities — digital and otherwise.

My interest in cultivating communities is what drives me as manager at HuffPost Live and TalentCulture, and as the founder of My Community Manager. It’s incredibly gratifying to help people build useful relationships, and to facilitate an ongoing exchange of ideas that is bigger than the sum of its parts.

Digital communities aren’t just a nice idea. They’re also a huge potential source of business value for enterprise organizations, according to management consulting firms like McKinsey. Yet large companies often struggle with how to connect the social dots among their various constituents — employees, leaders, customers, business partners, and beyond.

What Makes a Great Enterprise Community?

Of course, great networking and collaboration tools are helpful in creating and sustaining any kind of social community. But it takes much more than a solid infrastructure. What does it take? That’s the focus of our TalentCulture #TChat forums in the coming week. And we’ve invited two experts to lead the conversation:

#TChat Sneak Peek Videos

Both guests briefly joined me for a G+ Hangout to set the stage. First Jeff defined key terms — explaining how enterprise communities differ from other social networking groups:

And then Maria explained why communities are essential in today’s business environment:

#TChat Events: Why and How Enterprise Communities Work

Need I say more? As you can tell from their interviews, these two experts are just as passionate as I am about exploring the benefits of business-oriented communities. And they’re eager to exchange ideaTChatRadio_logo_020813s with a circle of like-minded professionals. So please join us next week, and add your unique perspective to this very special “community” conversation!

#TChat Radio — Tuesday, May 28 at 7:30pmET / 4:30pmPT — Maria and Jeff join our hosts, Meghan M. Biro and Kevin W. Grossman, for a LIVE 30-minute discussion about enterprise community issues and opportunities.

#TChat Twitter — Wednesday, May 29 at 7:00pmET / 4:00pmPT — Calling all #TChatters to join us for an open online discussion on the #TChat stream. Come on over and share your thoughts. The more, the merrier!

Q1: What are the differences between social and enterprise communities?

Q2: Why has community development and management been more difficult for the enterprise?

Q3: What are best practices for enterprise community management?

Q4: What can business leaders and internal champions do to facilitate quality enterprise communities?

Q5: What community & collaboration technologies make sense for today’s enterprise?

Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our new LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.

We’ll see you on the stream!

1+ Million Ways to Bridge the Skills Gap #TChat Recap

Many Paths Can Lead to Change

Wow, where to begin?  The #TChat Twitter stream blazed last night as the TalentCulture community brainstormed about how business organizations can help create future leaders. Paging all professionals — our students need your help!

Learning advocate and writer, Angela Maiers, moderated a passionate conversation focused on students’ need for opportunities to solve real-world problems, and mentors to guide them. She introduced us to the Quest2Matter, which challenges every student in three essential ways:

  • To accept that they matter
  • To accelerate the message that everyone matters, and
  • To act on a problem that breaks their heart.

As Angela explained in a recent Huffington Post column:

“Students are willing to not only be the change we need; they are willing to lead the change. They are not asking for permission. They are asking for respect. They want to express their passions in meaningful ways. They want to show the world that in spite of their years, they are a force to reckon with.”

Choose2MatterOur community is partnering with Angela’s organization, Choose2Matter in this important venture. By offering encouragement and expertise, business professionals can support students who are ready to solve problems that they define and “own.” Investing in our young people is an easy win for business organizations, because it develops skills that lead to a more employable work force.

There are many ways to make a difference in the future of enthusiastic students. Mentoring through Choose2Matter gives us an opportunity to do more than talk about the potential pathways. It gives us an opportunity to put our community’s innovative ideas into practice — with real-world impact.

Stay tuned for more information from Angela, as the initiative moves forward. But why wait? Reach out to Choose2Matter today, and let us know where your life as a mentor leads you!

#TChat Week-in-Review

SAT 5/4

AngelaLg

Watch our sneak peek interview with Angela Maiers

This week’s guest, Angela Maiers, framed the week’s events in a special blog post, “Creating Future Leaders: A Mission That Matters.”

SUN 5/5

Forbes.com Post: TalentCulture CEO, Meghan M. Biro, suggested “5 Ways to Build a Future Leader” in her weekly Forbes column.

MON 5/6

#TChat Preview: Our community manager, Tim McDonald, posted a special “sneak peek” video interview with Angela, and outlined the week’s theme and key questions in a preview post: “Business Case for Mentoring.”

TUE 5/7

TChatRadio_logo_020813

Listen to the #TChat Radio recording

#TChat Radio: Our hosts spoke live with Angela and her Choose2Matter partner, Mark Moran about workforce readiness issues, and the potential for mentoring to make a positive impact.

WED 5/8

Partnership Post: Meghan explained why partnering with Choose2Matter makes sense for TalentCulture, and invited community members to join this mentoring movement. Read “Did You Learn Today? Pass It On.”

#TChat Twitter: Angela and Mark returned to lead the community in a real-time discussion of skills gap issues, and suggested solutions. The feed lit-up with great ideas throughout the hour. But perhaps the most important takeaway was this:

Exactly! Are you inspired? See more highlights in the slideshow and call-outs below:

#TChat Twitter Highlights Slideshow: “The Business Case for Mentoring”

[javascript src=”//storify.com/TalentCulture/tchat-insights-business-case-for-mentoring.js?template=slideshow”]

 

Looking for a quick peek at Qs & As? Here’s a snapshot:

Why do you think education is falling short in the US? Or do you?

“Strong focus on standardization & grades. Not a lot of focus on learning in several ways.” @VizwerxGroup

“We need to teach kids how to think, not what to remember.” @heatherbussing

What can employers do to improve the readiness disparity (expectation vs reality)?

“Hire for culture, train & then trust.” @zacharyjeans

School-Business Partnerships Resources (shared by Jerry Blumengarten ‏@cybraryman1)

How can mentoring help make the unemployable employable again?

‏”Mentoring someone shows that you care + respect that person. That respect alone can change people” @PhilKomarny

“Skill building. Every day youre unemployed, your skills depreciate. Its important to keep them fresh.” @AshLaurenPerez

How can business leaders help bridge the skills gap and create jobs?

‏”Business leaders can share their stories w/o telling others the solutions. It’s reciprocal > Listen & learn” @AlliPolin

“Internships a must at university level & start earlier than that. Teaching at all levels can include more biz concepts.” @wmchamberlain

What technologies will help enable education-rich organizations?

“Use technology to innovate, creat,collaborate, share and engage to make a difference in bridging the skill gaps” @sonaleearvind

“Tech gives even the quietest person a voice to be heard globally.” @cybraryman1

Closing Notes & What’s Ahead

SPECIAL THANKS: Again, thanks to Angela Maiers and Mark Moran for sharing perspectives on why and how mentoring can bridge the skills gap. Your enthusiasm is infectious!

NOTE TO BLOGGERS: Did this week’s events prompt you to write about mentoring or related issues? We’re happy to share your thoughts. Just post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.

WHAT’S AHEAD: Next week, we have a very special topic in the works! Look for a preview post this weekend.

Until then, as always, the World of Work conversation continues each day. So join us on the #TChat Twitter stream, or on our new LinkedIn discussion group. And feel free to explore other areas of our redesigned website. The lights are always on at TalentCulture, and your ideas and opinions are always welcome.

We’ll see you on the stream!

(Editor’s Note: To learn more about Angela’s point of view, read her TalentCulture blog post, “Creating Future Leaders: A Mission That Matters. Or listen to her December 2012 appearance on #TChat Radio “Back to the Future” Edition — when she discussed key trends in talent acquisition and development.)

 

Did You Learn Today? Pass It On

“To teach is to learn twice.”  –J. Joubert

I love my work. But there are challenges (understatement). Keeping pace with 21st-century talent and technology trends means commitment to a perpetual learning curve.

The “human side” of business is now a vast and fluid domain. It’s a melting pot, churning in overdrive, with talent-recruitment-engagement-performance-management-HR-bigdata-leadership-development-socialmedia-and-career-skills all colliding and transforming at every turn. Each day brings more than anyone can absorb. We all feel it. This sensory overload is the new norm.

Learning as a Way of Life

I can’t stop learning (and couldn’t if I wanted to). My career demands nothing less. I just got back from an exciting HR conference in Philly where I met fascinating, bright, dedicated people, and discovered jaw-dropping, radically innovative tools. In a word, I learned.

To be honest, there is nothing in the world I love more than learning — anywhere, anytime. Exchanging ideas in any social environment is an experience that makes my pulse race. And these days, I often feel like I’m experiencing a non-stop adrenaline rush!

It’s exhilarating to see smart people rewriting rules (even at this moment). And although it’s often exhausting to be at the heart of a global learning community like TalentCulture, I also feel alive and engaged every day. I hope you feel that way, too — and that’s why you participate.

Learning as Leverage for Others

Along with the adrenaline highs, sometimes on this “world of work” odyssey, I’m exposed to alarming challenges. And as my friend Angela Maiers explains, one of the most alarming issues today is the increasing shortage of skilled talent. It’s a reality that the business world can no longer afford to ignore.

Simply put — we are not preparing students sufficiently for today’s economy — let alone for the future of work.

On one hand, this leaves behind millions of potential workforce contributors who are considered unemployable by most standards. On the other hand, companies are struggling to find qualified talent for unfilled positions. Adding insult to injury, companies have slashed recruiting and development budgets to the bone in recent years, while simultaneously increasing their expectations for finding capable talent. This is not a recipe for success.

We Can Matter — As Mentors

AngelaLg

See the #TChat Preview & sneak-peek video

Something must change. I know that TalentCulture community understands this.

The good news is that each of us is equipped to lead the way — with whatever time, knowledge and skills we have available. Even more good news — there are ready-made ways to “pay-it-forward” as mentors. And one of those ways is through Angela Maiers’ bold educational initiative, Choose2Matter.

Angela isn’t waiting for government or big business or educational institutions to fix the problem. Instead, she’s using her brains, her passion and her professional network to unleash a tiny movement that can make a lasting difference in the future of every student that Choose2Matter touches.

This fearless approach to “future-proofing” our nation is why Choose2Matter’s leaders are joining us this week on #TChat Radio, and on our #TChat Twitter Chat (see the preview: “Business Case for Mentoring”). And it’s why TalentCulture is committed to support Choose2Matter, going forward.

Together we can bridge the skills gap, one student at a time. All it takes is enthusiasm, business experience, and a commitment of your time to help students work productively toward their dreams.

The goal is to encourage the genius in every child. The kids are ready. So let’s give these amazing dreamers the support they need to achieve to their fullest potential. As a talent development champion, I’m in. Why not join me?

(Editor’s Note: To learn more about Angela’s point of view, read her TalentCulture blog post, “Creating Future Leaders: A Mission That Matters. Or listen to her appearance on the #TChat Radio Show: “Choose to Bridge the Skills Gap.”)

Image Credit: Pixabay