(Editor’s Note: Are you seeking highlights and resource links from this week’s #TChat Events? See the #TChat Recap: “New Rules of Employee Engagement.”)
Have you heard the news?
Unless you’ve been living in a cave far removed from the HR grid, you know that employee engagement is alarmingly low — only 30% in the U.S. and 13% globally, according to 2013 reports.
The definition of work is being turned on its head. People are bringing a whole new set of expectations to their jobs today.
This shift is real. It’s a force that even the most successful employers can no longer afford to ignore. And according to Josh Bersin, Founder and Principal of Bersin by Deloitte, this reality is supported by hard data from companies around the globe. As he said when he declared 2014 The Year of the Employee:
“The war for talent is over, and the talent won.”
So, what is really driving today’s workplace transformation? And what are its implications for talent strategies in high-performance organizations? That’s the topic the TalentCulture community is tackling this week at #TChat Events, as Josh Bersin shares new insights from rigorous research his team just completed.
Sneak Peek — The Year of the Employee
To frame this week’s discussion, I briefly spoke with Josh in a G+ hangout, where we talked about the fundamentals that are driving workplace change:
This topic is vital for talent-minded professionals everywhere, so we hope you’ll join the #TChat conversation this week and share your questions, opinions and ideas!
#TChat Events: Are Employees Finally In The Driver’s Seat?
#TChat Twitter — Wed, Feb 26 — 7pmET / 4pmPT Immediately following the radio show, Meghan, Kevin and our guests will move to the #TChat Twitter stream, where we’ll continue the discussion with the entire TalentCulture community.
Everyone with a Twitter account is invited to participate, as we gather for a dynamic live chat, focused on these related questions:
Q1: How are high-performing companies improving the way they recruit and hire? Q2: How do talent analytics help employers understand workforce performance? Q3: What are the key engagement initiatives for employers today? Q4: As competition heats up for top talent, how are employees leveraging their influence? Q5: What issues do employees face today that are shaping the future of work?
Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed, and in our new TalentCulture G+ community. So feel free to drop by anytime and share your questions, ideas and opinions.
Nearly four years ago, we launched TalentCulture on a simple premise — that talent-minded professionals can transform the “world of work” through purposeful social connections. Our vibrant community continues to grow and evolve, fueled by three core values:
In this spirit we welcome Virgin Pulse to the TalentCulture circle — where we’ll work hand-in-hand to help develop better business organizations from the inside out.
Virgin Pulse — Not Your Father’s Wellness Program
Learn more about Virgin Pulse
Part of Sir Richard Branson’s famed Virgin Group, Virgin Pulse (formerly Virgin HealthMiles) is the leading workplace health engagement platform. Every day, its “Total Quality of Life” approach empowers more than 1,000,000 participants to improve their health in ways that are meaningful, fun and sustainable. This elevates employee performance and retention, while simultaneously building stronger, more resilient organizations.
The Virgin Pulse philosophy fits naturally with TalentCulture’s emphasis on “seeing employees in 3D.” Together, we aim to advance the concept of “bringing your whole self to work.”
Everybody Plays — Everybody Wins!
What does this alliance mean for you? In the months ahead, look for TalentCulture and Virgin Pulse to:
• Examine core engagement issues facing today’s business and HR leaders;
• Investigate the connection between healthy employees and business performance;
• Exchange benchmarks and insights from our respective communities;
• Share thought leadership that is shaping engagement standards and practices.
Today’s organizational challenges are highly complex. There are no easy answers, but diverse ideas can lead to innovative solutions. That’s why we welcome everyone to the TalentCulture table — including HR technology and services vendors. We believe that this inclusive environment encourages effective problem solving, and accelerates everyone’s path to progress.
Our relationship with Virgin Pulse promises to add an exciting new level of depth and energy to the TalentCulture conversation. We invite you to join us each day on our combined social channels, as we explore workplace issues that affect us all.
(Editor’s Note: Save the date for a very special #TChat double-header (BlogTalk Radio interview and Twitter chat) with Virgin Pulse CEO, Chris Boyce on Wednesday, October 23!)
https://talentculture.com/wp-content/uploads/2013/09/2913346926_c002550eed_o.jpg351700TalentCulture Team + Guestshttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngTalentCulture Team + Guests2013-10-07 16:30:062020-05-25 18:02:13Virgin Pulse + TalentCulture Team Up To Champion Workforce Engagement
No one is perpetually happy and upbeat. We all have a dark side — the never-ready-for-primetime part of our persona that doesn’t fit ideal workplace expectations. But when we’re less than 100%, how can we still bring our best selves to work? And if we’re not fully engaged, how long can we expect to sustain great results?
Imagine if the key to unleashing workforce potential started with celebrating each of us as we truly are — including characteristics that may be considered counterproductive. What if we felt free to express emotions like anger, fear, depression and grief in the workplace? Could that kind of authenticity lead to better performance?
Let’s Talk About Talent — The “Total Package”
This week at #TChat events, we’re talking about the consequences of “bringing your whole self to work” — for better or worse. Leading the way as our guests are two of the HR community’s best-known and admired commentators:
• John Sumser, founder and editor-in-chief of HR Examiner. John is also an HR industry analyst who serves as principal at Two Color Hat.
• William Tincup, CEO of HR consultancy, Tincup & Co. William is recognized as a leading thinker and advisor on HR technology adoption and social media use in HR.
I had a chance to sit down briefly with John, as he explained the importance and sensitivity surrounding this topic. Watch the G+ Hangout now, and I’m sure it will strike a chord, no matter what your role or history may be in the world of work:
This week’s #TChat promises to be an eye-opening discussion for talent-minded professionals everywhere. So please join us, and bring your ideas, questions, examples and concerns!
#TChat Events: Exploring The Dark Side of Workplace Effectiveness
Our hosts, Meghan M. Biro and Kevin W. Grossman talk with William Tincup and John Sumser, about why and how to embrace employees as complete, unique personalities. Follow the action online, and dial-in LIVE with your feedback and questions!
Immediately following the radio show, we’ll move the discussion to the #TChat Twitter stream, where Dr. Nancy Rubin will lead an open chat with the entire TalentCulture community. Anyone with a Twitter account is invited to participate, as we address these questions:
Q1: Why are positive workplaces so hard to maintain? Should we keep pushing? Q2: How can we bring our “whole selves” to work, even if we don’t feel whole? Q3: Can business leaders develop stronger organizations by letting go of control? Q4: If culture is the software of business, where does transparency fit in? Q5: What technologies help business transform emotional power into insight and results?
Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.
https://talentculture.com/wp-content/uploads/2013/09/KevinWang.jpg349700Tim McDonaldhttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngTim McDonald2013-09-30 07:23:202020-05-25 17:59:29Finding Daylight In The Dark Side Of Talent #TChat Preview
Many seek fresh perspectives by looking outside their corporate walls. But what about reinvention that starts from within? Why not tap more deeply into sources of ingenuity that are already within you — and within arm’s reach?
Leading the way is an expert in workplace learning, collaboration and transformation, consultant and author, Marcia Conner.
Marcia briefly framed this topic for me in a recent G+ Hangout:
#TChat Events: Powerful Ways To Transform Your Workforce
This week’s topic is sure to spark new ideas for talent-minded professionals everywhere. So join us on Wednesday, August 7, for another dynamic #TChat double-header. Bring your best ideas, and let’s talk!
Marcia joins our hosts, Meghan M. Biro and Kevin W. Grossman to explore how to kick-start cultural transformation from with an organization’s ranks. Listen live and dial-in with your questions and feedback!
Immediately following the radio show, we’ll go wide with Marcia for an all-hands community discussion on the #TChat stream. We welcome anyone with a Twitter account to join us, as we explore the role that ingenuity plays in transforming organizational culture. Key questions:
Q1: Why do organizations struggle to retain talent potential? Q2: How can listening and learning fuel employee engagement? Q3: How can we, as individuals, develop workforce potential? Q4: What can business leaders do to ignite workforce innovation? Q5: What technologies foster workplace learning and engagement?
Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our new LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.
We’ll see you on the stream!
https://talentculture.com/wp-content/uploads/2013/08/MarciaConner.jpg308622Tim McDonaldhttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngTim McDonald2013-08-05 05:40:372020-05-25 17:48:18Transforming Culture: The Force Within #TChat Preview
Back in college economics class, I discovered a common assumption about economies of scale — actually about returns to scale. In business, we assume that if we increase factors of input by a given amount, the output will increase by that much or more. This concept seems intuitive, and we rely on it to simplify the management process and maximize profits.
Recently however, while researching how companies treat their top talent, I’ve found that many organizations apply this “returns to scale” theory to their most valuable asset — their smartest, most creative people. In other words, leaders often think that, by doubling the number people with creative abilities, the organization will be at least twice as creative. But if innovation is the goal, this theory isn’t sufficient.
Finding More Of The Right Stuff
What really matters in this equation? It’s ultimately about organizational culture. When managers create an environment that inspires the brightest and most talented people to thrive to their fullest potential, that’s when business performance increases proportionately (or more).
That said, to foster a scalable creative culture, it’s important to understand the smartest and most creative among us. What motivates the top 2 to 5% of the workforce with genius in software design, molecular engineering, and other areas of specialized expertise? Better knowledge of this will lead to a more supportive environment for top talent.
Portrait Of An Innovation Star
I’m not saying that clever people are all alike, but they do follow similar paths and tend to share multiple characteristics. For example, unlike most of us, top contributors know what they’re worth. In today’s more mobile, global world, they have more opportunities. They know their value, and they expect employers to know it, too.
They also tend to share a single defining characteristic — they don’t want to be “managed.” This requirement can be quite a challenge for business leaders. Very talented individuals often are adept at accomplishing great things on their own. They tend to have no special bond with their employer, but they know how to behave to gain funding and support. On the other hand, they’re aware that their employer relies upon them. They generate the ideas that no one else brings to the table, and often they go the extra mile to breathe life into their vision.
Often high flyers demand organizational protection and ignore corporate hierarchy. Quite frankly, they despise titles and promotions, at least in the way that most people perceive those business conventions. Being part of an organization chart is often a thorn in their side. Meetings tend to be seen as waste of time — a by-product of bureaucracy. Bottom line: They prefer immunity from organizational activities because administration is what keeps them from doing what really matters — creating change.
The smartest people often have unconventional expectations. They’re likely to assume managers don’t understand what they are doing, but they want respect for what they do. They want managers to recognize their ideas, and reward them with access to corporate leadership, information and resources. They want freedom to explore new territory, and permission to fail, because failure ultimately can lead to better outcomes. The fact is, they tend not to speak the same language as others in an organization, and often they don’t even want a public voice in the organization’s discussions. What to do? Here are several suggestions…
How Can Your Culture Support Extraordinary Creativity?
1) Be a Guardian
The most talented contributors don’t need a boss, they need a guardian — a sponsor who opens doors on their behalf. Focus on helping to facilitate their work. Give them appropriate guidelines, but eliminate rigid rules.
2) Offer Praise
Create company-wide visibility and demonstrate appreciation by showcasing your rockstars’ projects at company meetings, and in other internal communications. In addition, provide opportunities for them to meet informally with senior leadership. For example, organize lunch with your CEO or top executives (but don’t force rockstars to wear business suits).
3) Grant Operational Immunity
Exempt your top performers from unnecessary meetings and departmental administrative activities. Streamline monitoring and reporting mechanisms, and minimize structural and procedural requirements. Above all, encourage trial and error. Be prepared to recognize failure (or even celebrate it) as an integral part of learning and progress.
4) Provide Freedom to Explore
Encourage your brightest stars to use 20% of their time to drive independent projects. Grant leave of absence for professional development or participation in industry conferences. Consider providing discretionary budgets to fund exploration and ideation — whatever may sparks fresh thinking. For example, a user experience designer might expand his frame-of-reference by operating as a “visiting fellow” at multiple leading-edge customer sites. Or a biotech product developer might “connect the dots” by creating a private virtual forum where life science incubators can share insights about basic research projects.
5) Acknowledge Achievement Beyond The Organization
Rather than evaluating rockstars on typical performance criteria, consider their role in the industry at-large. Perhaps replace classic one-over-one performance appraisals with peer-to-peer evaluations. And consider metrics based on industry awards and rankings, progress in securing patents, volume and quality of articles published or presented, and other indicators of innovation leadership.
How Do You Encourage Top Talent to Thrive?
Do you have extraordinary people in your organization who need to be led in a special way? What have you done to accommodate them? What kind of issues and results have you seen? Please comment — we’re interested in your thoughts!
(Editor’s Note: Mona Berberich is a Digital Marketing Manager at Better Weekdays, a Chicago-based company that has developed a platform to help HR leaders source, screen and develop talent based on job compatibility. She is a researcher and writer covering HR, career growth, talent management and leadership development. Contact Mona on Google+ or LinkedIn or Twitter.)
https://talentculture.com/wp-content/uploads/2013/07/dance-129806_1920.jpg13571920TalentCulture Team + Guestshttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngTalentCulture Team + Guests2013-07-24 07:16:082020-05-25 17:40:15How To Help Top Talent Thrive
This summer while you’re on vacation, how often will you check email? Are you even taking a vacation? If you’re anything like me, the thought of a digital-free vacation is almost more stressful than coming to work.
Our smartphones have become integral to our daily activities. I need mine to tell time and take photos — I even use it as a flashlight. (I’m obviously not leaving that behind the next time I travel.) But while there’s no question that these devices enhance our personal and professional lives, misuse can actually diminish our productivity and erode relationships.
“Be Where You Are”
A recent #TChat Radio show took on the ever-pressing issue of how to manage our digital lives more effectively. The expert guests offered great tips on staying focused and building relaxation into our routines at a time when we are constantly online. For me, the biggest takeaway is to “be where you are.” This simple statement can change your workplace and your life.
Different roles require different levels of connection. But whether you’re an ER doctor on-call, a celebrity publicist, or a product marketing manager, you need to be present and mindful of the task at hand to do it well.
Here’s what that means for me — and for members of my organization:
1) Everyone has 24 hours to reply to all non-emergency emails
Building-in buffer time levels the playing field and relieves employees of the pressure to respond after work hours. A 24-hour response policy means we can focus on immediate tasks, if needed, without constant distraction. At the same time, it means that projects aren’t delayed unnecessarily. If I’m in meetings all day, I can’t answer your email. So let’s start by assuming I’m in meetings all day. Also, a response-time buffer leads to more thoughtful, thorough emails. Given time to gather and process information, we can create well-constructed messages that answer follow-up questions before they are asked.
2) Only essential laptops should be used at meetings
Truthfully, most people do bring laptops into meetings here. But our most successful meetings are laptop free, aside from the device used to present meeting materials. Engaged group discussion does not happen if you’re checking Twitter or doing other work simultaneously. Leave laptops at the door when you need to address issues with real conversation. And by the way, if you don’t need face-to-face communication on the issue at hand, why are you having a meeting?
3) When you’re away from the office, leave the office behind
I’m not saying don’t work from home or from the road, but I am suggesting not to mix business with pleasure too often. Create a workspace wherever you happen to be working. Leave work stress and planning in that space when you leave it. Your family wants you to be part of the dinner conversation. Your friends want your mind — or whatever is left of it — with them for drinks. Your work suffers andyour relationships suffer when you try to work and play simultaneously.
4) During a face-to-face conversation, don’t check your phone
This is life advice, but it’s also critical in the workplace. Checking your phone means you think someone (even an unidentified caller) deserves your attention more than the person talking to you. In essence, you’re saying that absolutely anyone deserves your attention more than the person you’re with. That can’t be true. Keep the conversation brief if you have somewhere else you should be, but have the conversation.
Remember Who Is In Control
None of these guidelines is a new concept. But they don’t have to be new to make good business sense. “Be where you are.” It’s great advice for both individuals and for organizations. Use technology’s power for good. When managed thoughtfully, these devices can help us be more productive and better connected. Just remember that you are in control.
As the future of mobile devices and other workplace technology unfolds, this conversation becomes even more important. Tell us your thoughts about technology’s impact in the comments below. And learn the perspective of these HR thought leaders in this recent whitepaper.
https://talentculture.com/wp-content/uploads/2013/07/1125737_11951108.jpg350700Razor Sulemanhttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngRazor Suleman2013-07-19 19:36:572020-05-25 17:39:18Putting Workplace Technology In Its Place
(AlsoNote: Have you heard the news? Now there’s another reason to look forward to Wednesdays! STARTING THIS WEEK #TChat Radio moves to Wednesday nights at 6:30pmET — just prior to our popular #TChat Twitter event at 7pmET. So tune-in live, and then join us on stream!)
Advances in data collection and analysis are shattering preconceived notions about how to find and manage talent. Increasingly, HR practitioners are looking to data for answers to important business questions. The possibilities span a broad spectrum:
Talent Pool Viability
Skills + Competency Analysis
Hire Quality + Cultural Fit
Employee + Contingent Engagement
Hiring vs. Workforce Development
Workforce Growth Rates + Costs
Talent Retention + Turnover
Overall Business Impact
So how can you effectively apply data to HR practices? That’s a question we’ll discuss at #TChat forums with two HR data experts:
To kick-off this week’s conversation, Christene joined me for a quick G+ Hangout, where she helped clarify the meaning of “Big Data” and its relationship to HR management:
#TChat Events: The Big Deal with HR Data
What do you think about workforce data and its role in business management? Whether you’re an organizational leader, an HR practitioner, or a job-seeker who wonders how data analysis will influence your career, data is increasingly relevant to professional life. So bring your point of view, and join us to share your questions, ideas and opinions to the table this week!
Tune-in to the #TChat Radio show
#TChat Radio — Wed, June 26 at 6:30pmET / 3:30pmPT
Christene and Andrew join our hosts, Meghan M. Biro and Kevin W. Grossman, for a LIVE 30-minute discussion to examine this topic up-close.
We welcome anyone with a Twitter handle to join our open, online community, as we exchange ideas live on the #TChat stream to explore this week’s questions:
Q1: Why is Big Data a bit of a misnomer when it comes to HR analytics?
Q2: What’s the difference between data, metrics and analytics?
Q3: What metrics and analytics should HR focus on, and why?
Q4: What can HR leaders do to make a business case for predictive analytics?
Q5: Why should we stop using spreadsheets to analyze talent management data?
Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our new LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.
We’ll see you on the stream!
https://talentculture.com/wp-content/uploads/2013/06/Christene-1.jpg348639Meghan M. Birohttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngMeghan M. Biro2013-06-22 13:15:272020-05-25 17:27:00HR Data: What's The Big Deal? #TChat Preview
(AlsoNote: Have you heard the news? Now there’s another reason to look forward to Wednesdays! STARTING THIS WEEK #TChat Radio moves to Wednesday nights at 6:30pmET — just prior to our popular #TChat Twitter event at 7pmET. So tune-in live, and then join us on stream!)
Advances in data collection and analysis are shattering preconceived notions about how to find and manage talent. Increasingly, HR practitioners are looking to data for answers to important business questions. The possibilities span a broad spectrum:
Talent Pool Viability
Skills + Competency Analysis
Hire Quality + Cultural Fit
Employee + Contingent Engagement
Hiring vs. Workforce Development
Workforce Growth Rates + Costs
Talent Retention + Turnover
Overall Business Impact
So how can you effectively apply data to HR practices? That’s a question we’ll discuss at #TChat forums with two HR data experts:
To kick-off this week’s conversation, Christene joined me for a quick G+ Hangout, where she helped clarify the meaning of “Big Data” and its relationship to HR management:
#TChat Events: The Big Deal with HR Data
What do you think about workforce data and its role in business management? Whether you’re an organizational leader, an HR practitioner, or a job-seeker who wonders how data analysis will influence your career, data is increasingly relevant to professional life. So bring your point of view, and join us to share your questions, ideas and opinions to the table this week!
Tune-in to the #TChat Radio show
#TChat Radio — Wed, June 26 at 6:30pmET / 3:30pmPT
Christene and Andrew join our hosts, Meghan M. Biro and Kevin W. Grossman, for a LIVE 30-minute discussion to examine this topic up-close.
We welcome anyone with a Twitter handle to join our open, online community, as we exchange ideas live on the #TChat stream to explore this week’s questions:
Q1: Why is Big Data a bit of a misnomer when it comes to HR analytics?
Q2: What’s the difference between data, metrics and analytics?
Q3: What metrics and analytics should HR focus on, and why?
Q4: What can HR leaders do to make a business case for predictive analytics?
Q5: Why should we stop using spreadsheets to analyze talent management data?
Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our new LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.
We’ll see you on the stream!
https://talentculture.com/wp-content/uploads/2013/06/Christene-1.jpg348639Tim McDonaldhttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngTim McDonald2013-06-22 13:15:272020-05-25 17:31:53HR Data: What’s The Big Deal? #TChat Preview
From the moment I skimmed the pages of Flat Army, I knew that this would be a profoundly rewarding “mind meld” relationship. That seems to be happening more frequently these days. I guess it’s one of the perks of spending most of my waking hours connecting with people who are on missions to unleash the best of human potential in the world of work.
During the months that have followed since I met Dan, he and his “Flat Army” open leadership model have validated what I have always believed:
Collaboration isn’t about being best friends, or even necessarily liking everyone you work with. It is about putting your baggage aside, bringing your best self to the table, and focusing on a common goal — a higher purpose.
Finding Proof: What’s On Your List?
Here’s why collaboration can make a difference. Take a quick moment, and make a list five products or services that you that you never want to live without. No rush — I’ll wait. OK. Got your list? Here’s mine: The iPhone. Downton Abbey. Pinterest. Kit-Kat Bars. Twitter.
Now, guess what? Every one of those items is the result of a successful collaboration. And I bet there’s a team effort behind every one of your “must haves,” too. Sure, some half-crazy genius like Steve Jobs may bring inspiration to the table. But inspiration without collaboration is just a lot of great ideas that easily vaporize before they see light of day.
Collaboration: Why And How
Hopefully, I’ve made a convincing case for WHY collaboration counts. But that’s only part of the equation. We also need a roadmap for HOW to make it happen. And Dan’s “Flat Army” is just the ticket. Together, our vision is complete. “Just like peas-and-carrots,” as Forrest Gump might say. Or at least that’s how I see it!
So this week, it seemed natural to fire-up the TalentCulture social engine, and ask all of you to weigh-in with your ideas about both the “why” and “how” of collaborative leadership. And as always, we weren’t disappointed! I invite you all to review this week’s highlights and resources below. And I thank you all for your collaborative contributions — this week and every week.
As I said in closing my Forbes post (and as I believe even more strongly now), if you want to see what the potential for collaborative success looks like, you don’t need to look far, my fellow community members. Just look in the mirror. It starts with you.
#TChat Twitter:#TChat-ters joined us on Twitter to share opinions and ideas about the role and impact of open leadership in today’s world of work. If you missed the event, or want to review highlights, watch the slideshow digest below:
SPECIAL THANKS: Again, thanks to guest Dan Pontefract! We’re inspired by your example and your passion for learning and leadership.
NOTE TO BLOGGERS: Did this week’s events prompt you to write about your experience with workplace collaboration, learning and leadership? We’d love to share your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.
WHAT’S AHEAD: Next week, the Society For Human Resource Management annual conference takes Chicago by storm (#SHRM13)! That means we won’t have a Tuesday Radio show. But fear not! #TChat co-creator, KevinWGrossman and I will be reporting from the floor throughout the week — and we’ll drive two #TChat LIVE events:
1) A special “Margarita Meetup” panel discussion on Monday at 3:15pm in the Achievers booth;
2) A related #TChat session at our regular 7pm time on Wednesday.
https://talentculture.com/wp-content/uploads/2013/06/httppixabay.comenopen-neon-note-entry-light-70835-001.jpg311624Meghan M. Birohttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngMeghan M. Biro2013-06-13 15:22:052020-05-25 17:21:50Connecting With Collaborative Leadership #TChat Recap
“Every person is defined by the communities she belongs to.” ―from “Speaker for the Dead” by Orson Scott Card
I imagine that anyone who participates in the TalentCulture community agrees with this quote. Whenever any of us invests time or talent in #TChat events, social channels or this blog, a bit of our identity becomes connected to something larger than ourselves.
Of course that’s not unusual. The rise of the Internet has made community membership a common occurrence. In fact, “community” has become a buzzword for any group of people that uses digital technology to interact. But many business-related communities are much more than just loosely connected people. They are, like TalentCulture, communities of practice or purpose.
Here’s how social learning expert, Etienne Wenger, defines Communities of Practice: “Groups of people who share a concern or a passion for something they do — and who learn how to do it better as they interact regularly.” It’s important to keep in mind that this proccess of continuous learning isn’t necessarily intentional. It’s also important to remember that, although communities may start as a flash of inspiration, they must be cultivated. They require consistent presence, clear communication and sufficient resources to function and flourish.
Not every virtual community is a community of practice. What differentiates them from others? According to Wenger, there are 3 critical components:
DOMAIN = shared topics of interest (e.g. today’s “world of work”)
COMMUNITY = members + their relationships (e.g. #TChat/TalentCulture social media connections)
PRACTICE = channels and collective body of knowledge (e.g. chat archives, video and audio interviews, blog commentary)
Want deeper insight into how you can get value from a community of practice? Watch this energetic, idea-packed video by Nancy White, who is passionate about the care and feeding of communities!
How do these community of practice concepts extend to enterprise communities? For insights and inspiration, check out our stash of resources from this week’s #TChat Forums. Throughout the week, experts challenged us to think in new ways about familiar community concepts.
#TChat Week in Review
SAT 5/25
Watch video interviews in the #TChat Preview
#TChat Preview + Sneak Peek Videos: Our Community Manager, Tim McDonald, framed the week’s topic in interviews with our special guests, Maria Ogneva, Director of Product Marketing at Salesforce Chatter Communities, and Jeff Willinger, Director of Collaboration, Social Computing and Intranets at Rightpoint consulting. See the preview: “Finding Value in Enterprise Communities.”
SUN 5/26
Forbes.com Post: TalentCulture CEO, Meghan M. Biro considered how business organizations can effectively apply community management principles and practices in her Forbes column, “5 Ways Leaders Empower The Social Enterprise.”
#TChat Twitter: As we do each Wednesday, #TChat-ters took to the Twitter stream to share ideas, concerns and opinions — this week about enterprise community best practices, with Maria and Jeff leading the way. Were you in on the action? If not, or to review highlights, watch the slideshow below:
#TChat Twitter Highlights: “Finding Value in Enterprise Communities”
SPECIAL THANKS: Again, thanks to our guests, Maria Ogneva and Jeff Willinger. We’re inspired by your insights and passion for cultivating purposeful business communities!
NOTE TO BLOGGERS: Did this week’s events prompt you to write about digital communities? We’re happy to share your thoughts. Just post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.
WHAT’S AHEAD: Next week — we’re shifting gears to look at the hiring process from the candidate’s perspective. How have employers improved about the hiring process — and what could be improved? You won’t want to miss it!
But until then, the World of Work conversation continues each day. So join us on the #TChat Twitter stream, or on our new LinkedIn discussion group. And feel free to explore other areas of our redesigned website. The lights are always on at TalentCulture, and your ideas and opinions are always welcome.
See you on the stream!
https://talentculture.com/wp-content/uploads/2013/05/CommunitiesJPG.jpg329660Nancy Rubinhttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngNancy Rubin2013-05-30 20:29:022020-05-25 17:19:36Communities of Practice and Purpose: #TChat Recap
Recognition is a key component of Employee Success. What gets recognized get repeated. Recognizing employees for hitting targets and exemplifying corporate values reinforces behavior that impacts the bottom line. According to recent research by Aon Hewitt, organizations with high engagement rates are 78% more productive than disengaged organizations. The powerful combination of engaged employees and brilliant performance is critical to business success.
But it’s not that easy. As with any major organizational initiative, there are obstacles to integrating recognition into company culture. Securing buy-in and participation is always challenging, especially when the program seems “touchy-feely.” But from what I’ve seen, recognition is a critical business tool.
It can seem perilous to mess with established customs, but creating a strategy around recognition makes recognition—and business—more effective. To guide you through the process and ensure you come out a winner, our team put together this infographic.
In general, we see companies encountering six main hurdles on their journey:
Employee participation
Making time
Securing executive buy-in
Engaging managers
Budget
Measuring success
Each one presents a unique challenge, but none are insurmountable. As with any obstacle course, the proper training, preparation, and team work will get you over the finish line and improve your bottom line. Check out the infographic for a guide to making your company a recognition winner.
(Legal Note: Employee Success is a trademark of Achievers Corp.)
Sleight of hand. Misdirection. Levitation. The Grand Illusion. Sounds like a great Vegas act. But is this any way to describe “people” practices in today’s world of work?
Truthfully, we’ve all seen it and felt it. Many of us have developed mastery at it. Even when it’s unintended, a bit of smoke-and-mirrors comes in handy when working the crowd on the “talent” side of the house.
No worries. Your secret is safe here. #TChat isn’t a confessional, but those of us who’ve been responsible for aspects of talent acquisition, development or performance management have learned what works well enough to comply with business rules and get the job done. But how well is that working for the organization?
We’re Not in Kansas Anymore
It’s not that we’re not trying to be more accountable and transparent. Besides, new social tools and technologies are shining light up our sleeves, for better or worse.
However, we are naturally stalwart creatures of comfort and habit — we don’t adapt easily. Incrementally perhaps, but not easily. It’s tempting to fall back on the same old tricks of the trade, even as external catalysts are forcing us to change for the better. Progress isn’t necessarily linear movement.
For example, consider the conversation we had this week with #TChat Radio guest, Josh Bersin. Josh is the Founder and Principal of Bersin by Deloitte, leading provider of research-based membership programs in human resources (HR), talent and learning.
Among other things, Josh shed light on factors that are driving the global disparity between skills demand and supply. One point in particular — new talent selection, mobility and succession planning have long been determined primarily by gut instinct.
A Capable Workforce = Sustainable Magic
But saying that talent strategies should focus on hard skills is no longer magical enough. The softer skills — communication, empathy, team-building — are just as integral to selection and development, if not more so.
Josh looks at challenges in human capital management through this more strategic lens. It’s what he calls capabilities development, where both hard and soft skills are addressed in a holistic way. As organizations reinforce and expand these combined capabilities in real-time, and provide flexible context that responds to workforce competencies, we can expect business performance to improve.
The foundation is solid – we’re now able to glean useful talent insights from powerful tools that help us process and analyze the disparate “people” data we’ve held in cold storage for decades. And other technologies are enabling continuous learning and development, across business functions, and throughout the entire employee life cycle. High art, indeed.
Showtime!
Of course, magic shows still have their place — marketing spin helps to attract, retain and entertain. Meanwhile, we can feel confident relying more on science than art to inform our instincts as we move forward with workforce decisions. Talent-minded professionals are limited only by our willingness to adapt. We can lead by example.
#TChat Week-in-Review
If you missed any of this week’s events – or to revisit insights anytime – just follow the links below…
SUN 3/17 TalentCulture CEO, Meghan M. Biro, kicked off the week by looking at how strong leaders are strong learners in her Forbes.com post: “The New Rules of Leadership.”
TUE 3/19#TChat Radio Show: Josh Bersin discussed how market factors and technology innovation are leading organizations to dramatically shift fundamental “people” practices – including talent acquisition, development and performance management. The 30-minute show is packed with insights for HR and learning professionals, as well as business managers.
WED 3/29#TChat Twitter: The TalentCulture community showed up in full force at our weekly Twitter forum to report from the trenches about their experiences and ideas. Check out these highlights from the conversation…
#TChat Twitter Highlights Slideshow: Learning, Leadership and Talent
THANKS: Again, thanks to Josh Bersin for joining us this week, to help us understand how organizations can better leverage talent in today’s world of work. Your expertise and insights are invaluable to our community.
NOTE TO BLOGGERS: Did this week’s events inspire you to write about leadership, learning and talent? We’re happy to share your thoughts. Just post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.
WHAT’S AHEAD: Next week – fasten your seatbelts as we take the community for a spin into the brave new world of social learning, with our very own community leaders, Justin Mass (learning technology evangelist at Adobe) and Michael Clark (leadership development expert at ReCenter).
Until then, we’ll continue to tackle World of Work conversation each day. So join us on the #TChat Twitter stream, or on our new LinkedIn discussion group. And feel free to explore other areas of this redesigned blog/community website. TalentCulture is always open and the lights are always on.
00Kevin W. Grossmanhttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngKevin W. Grossman2013-03-21 16:20:172020-05-25 16:28:58The Business of Talent: Magic? #TChat Recap
If you ride in on your white unicorn shooting trust arrows and sprinkling culture glitter, are you the magical Chief Culture Officer?
Probably not — someone will call security or dial 911, and you’ll be hauled away quicker than most of your management colleagues can tell you how poorly you’ve been collaborating and knowledge-sharing, both of which contribute to quality workplace cultures.
And, unfortunately, that means HR folks are the not-so-magical professionals in whom management folks usually place responsibility for cultural onboarding – from recruiting, to hiring. to training, to retaining. And yet, according to a recent study by global business consultants The Hackett Group, 79% of executives were dissatisfied with HR’s collaboration and knowledge-sharing.
That was just one of many criticisms of HR, the best of the worst coming from recruiting colleagues who said their HR leaders were kinda okay, but not really. What surprises me about all of this is that organizations have decimated the people management and development budgets of the past five years, with little or no support being given to the growing number of progressive HR leaders and other executives who actually want to better facilitate cultures of trust, sharing, collaboration and learning (sans the unicorn, arrows and glitter).
Most of us in talent acquisition and management know that culture and trust fuel productivity, retention and unified business growth. And even if you don’t buy the culture line, if I don’t have anything beyond short-term affinity, then productivity will wane quickly, killing business growth.
Think about organizations today — the greater cultural ecosystem of the business is made up of full-time employees, part-time employees, flex-time employees, temporary employees, contractors, vendors, service providers, alumni, new applicants — and let’s not forget the customers. This morning on Facebook my friend Bryan Wempen, from DriveThruHR, wrote:
Just pointing out that social networking is powerful; the two way conversation is happening WITH or without you corporate america. American Airlines did a great job today being in the conversation, very nice. I always try to balance my bitchin’ and compliments about 20/80 if possible. Just kidding….LOL
Kidding aside he then shared the Twitter exchange between himself and American Airlines. Today businesses are big, messy melting pots of talent communities that spill over onto one another constantly — true talent communities in every sense of the words, offering professionals and organizations the ability to connect, communicate and collaborate.
All three activities take place not just around employer brands for the sake of branding and marketing, but also around customer service exchanges, relevant learning and developing opportunities for an organization’s entire cultural ecosystem. The bulk of it helps to elevate the 21st-century value of long-tail engagement, learning and all different kinds of growth — again, with cultures of trust fueling productivity, retention and unified business growth.
Let’s give back the tools, resources, the quivers of arrows and, yes, the glitter to the Chief Culture Officers, HR, executive management and anybody and everybody who executes on cultures of trust and fuels team-slash-work learning and loyalty. Again, thank you, Matt Monge, for your guest moderation of this important topic on #TChat. Already, we can barely wait for next week’s #TChat World of Work. Check out the slideshow below of your tweets from yesterday. Did you miss the preview? Go here.
#TCHAT RECAP: THE CHIEF CULTURE OFFICER, ONBOARDING & BEYOND
Storified by TalentCulture · Wed, Aug 15 2012 17:37:58
Snapshot of the #Tchat talk about the CCO today, via @SayZu @MattMonge @MeghanMBiro @Grant27 http://pic.twitter.com/m4tj2XMKAvi Lambert
RT @TalentCulture: .@MattMonge is moderating #TChat today at 7pmET – Who’s excited?! http://pic.twitter.com/i2gkLWyI Preview: http://su.pr/AG6XnVCathryn Perfetti
Q1: What is a Chief Culture Officer? Do they exist? If so, what is their role & why? #tchatMatt Monge
A1: CEO is de facto CCO if nobody else is appointed. Prob spreads that job too thin and disservice to org. #TChatTom Bolt
A1: It must be an incognito role meshed w/ HR Business Partner, etc. I’d like to see that advertised though! #tchatPlatinum Resource
A1 I think the CCO has to exist somewhere in the middle of HR and the C-Suite- The role cannot exclusively belong to one or the other #TChatJanine Truitt
A1 Manage message, inside/out; deep understanding of business mission, product and people; overlay on policy, assure consistency. #TChatMary E. Wright
A1: CEO of Evernote, @plibin says culture is directly tied into how the product is made and used internally #TChatSean Charles
A1 Every company has a CCO but does not necessarily go by that title. #TChatRedge
A1: The CCO bridges creative, IT and finance : the role is a master of finding patterns in the chaos of fast and slow culture #TchatAvi Lambert
A1: A CCO would be somewhat useless without a CEO/Founders and Leaders that embodies the principles/values/etc #tchatGeorge LaRocque
A1: The CCO has to be someone with power and influence. #TchatRobert Rojo
A1. Every employee should also work to keep a positive culture. #TChatInsperity Jobs
#TChat A1: Love what u r doing here. My version of CCO concentrates on culture outside the corp. U r working on culture inside? Combine em?Grant McCracken
A1 Think Google does have a CCO – responsible for various employee-centered programs. #TchatMarla Gottschalk PhD
A1: Jim Senegal, CEO of Costco. Excellent example of CEO and CCO. #TchatCatherine Chambers
Q1: What is a Chief Culture Officer? A1: A person who drives and owns the culture of an organisation, combo of HR and IC #tchatAdobe Careers APAC
A1 Culture is driven from the top – shared values. Positive or negative, it starts with the CEO #tchatMargaret Ruvoldt
A1. Hopefully someone who takes the time to listen to employees at all levels to determine what culture track would work for the co #tchatAshley Lauren Perez
A1: Where there’s culture, there’s someone “chief”ly responsible for it; CCO exists everywhere, officially or not. #TChatBrent Skinner
YOU are the Chief Culture Officer behind everything you say online & off. Take responsibility for your words & actions #tchat a1Garick Chan
a1. Couldn’t anyone in the org be the Cheif Culture Officer? #Tchat #JustSayingDave Ryan, SPHR
A1: Ideally, CCO responsibilities should be shared by all within an org. More of a behaviour than a position. #tchatCatherine Chambers
A1 Judging by the gross injustices that go on in orgs there should be many more CCO’s to make sure orgs are doing right by their EE’s #TChatJanine Truitt
A1: Chief Culture Officer is responsible for setting tone, behaviors and attitudes for the organization #TChatSean Charles
A1. CCO makes sure your cultural “fabric” is strong and helps the company’s culture shift with change. #tchatAshley Lauren Perez
A1. Agreed, the CEO should definitely be the culture champion of the company. #TChatInsperity Jobs
A1 Instigator, facilitator and regulator of the living ecosystem of values, beliefs & behaviours we call org culture #tchatSalima Nathoo
A1: Whilst CCO sounds like the top of the tree; ultimately everyone in an org is a Chief Culture Officer #tchatMelissa Bowden
A1: Culture starts with the CEO/Founders – whether they like it or not. IMO culture should be a concern for leaders in a company #tchatGeorge LaRocque
A1: The individual or collective responsible for recruiting, hiring and retaining, baby. Could be C, VP or D. But better be. #tchatKevin W. Grossman
A1: Chief Culture Officer as a “Vulnerable Visionary” or no? We are still defining! Exciting. #leadership #TChatMeghan M. Biro
A1: CCO do exist, in larger orgs, generally they are the CEO who sets the culture who is the source. #tchatJen Olney
A1. Yes they do exist, I wished more companies realized their importance though. I just spoke to a friend who dealt with bad culture. #tchatAshley Lauren Perez
A1: The culture is set by the person at the top. #tchatRob McGahen
A1: Head of HR should be CCO w/ or w/o that title. Culture is the means by which talent gets business results. #tchatJon Tveten
A1: I think the CEO is the Chief Culture Officer #TChatChina Gorman
Here’s Q2! How should the CCO facilitate and maintain employee connections, communications & collaborations from day 1? #tchatMatt Monge
A2 Think of what you want to say then what you actually tweet. Now apply the same rule to your site. #TChatRedge
A2: On Day One, #leadbyexample loudly & appropriately. Then, engage with & exercise respect for org’s employees. #TChatBrent Skinner
A2: Ensuring that employees feel like their contributions count #tchatAdobe Careers APAC
A2. CCOs should welcome employees that speak up and challenge things. Be willing to consider a change for the better. #tchatAshley Lauren Perez
A2 Culture is multi-dimensional – not always healthy. CCO would have a challenging role. #TchatMarla Gottschalk PhD
A2 There needs to be a directive that the CCO is to report any red flags in the culture no matter what. No politics or smoke screens. #TChatJanine Truitt
A2 I can teach you anything, except culture fit. Find employees who share your values and passion. #tchatMargaret Ruvoldt
A2: Leadership that is open, engaged, passionate, interested, and available will spread culture like wildfire. #tchatMark Salke
A2: Measure and communicate the impact of engagement. Make sure people know how their input has influenced outcomes. #tchatCatherine Chambers
A2 Part of the job might be monitoring the culture for changes in culture “momentum”. #TchatMarla Gottschalk PhD
A2. Hire people that are passionate about your company, culture, and/or product/service. They’ll MAKE and RETAIN positive environment #tchatAshley Lauren Perez
#Tchat A2 Combine social listening with cultural buy-in from the C-Suite 2 enable employees to be social, and respond authentically @Grant27Avi Lambert
A2 CCO’s would support the intended vision& be sure that HR can bring in new employees that would meld with the “vibe”. #TchatMarla Gottschalk PhD
A2 Be present, engage directly (walk & talk), meetings, news letters, web site #TChatRedge
A2. Stick to what you say: vision and mission. Its frustrating and confusing when a co says one thing and then does something else. #tchatAshley Lauren Perez
A2 Hold “real” town halls with the EE’s that are designed to elicit info about the state of affairs in the org. Then take action! #TChatJanine Truitt
A2 Speak with a genuine and original voice. G. Stein praised community with a “There” to it. CCO comm foster community build. #TChatMary E. Wright
A2: Lead by example, actively engage everyday and reward positive behaviors #TChatSean Charles
A2-by deeply understanding the organization and it’s contributors. that, and by being brilliant. #TChatFrank Zupan
A2 I believe the “founder” / top leaders persona and work ethic are integral to the culture – Welch, Gates, Jobs #TChat .Redge
A2: Culture is chiseled out of raw marble of peoples’ collective ambition, innovation and communication. #TChatTom Bolt
A2 Transparency in communicating. Let people make mistakes. Listen, listen, listen. #tchatMargaret Ruvoldt
A2: Facilitate employee engagement – doesn’t need to be formal, informal groups and interactions work best and probably better #tchatJen Olney
@MattMonge A2: Ask for feedback. It is all about communication and it goes both ways. Oh and LISTEN #TChatLori King
A2. Absolutely a day 1 strategy. Can be very to chg cultures (esp bad 2 better). Start right foot is key. #TChatJeremy Schmidt
A2: CCO is the silo buster! Using mission/customer as the tie that binds across functions & promoting collaboration on their behalf #tchatJon Tveten
A2 A holistic onboarding program focused on engaging, aligning & socializing new EEs #tchatcfactor Works Inc.
A2 Promote an environment where communication is wide open. Nothing kills morale more quickly than fear of saying what you know. #tchatMark Salke
A2. I also am a big believer in participative leadership style- it really opens up two-way communication #tchatAshley Lauren Perez
@MattMonge A2: Be out there. Engage. Open dialogue. Take feedback! Make things happen. #tchatChristoph Trappe
A2 Mantra: How does this communication express the culture and affect the brand. #TChatMary E. Wright
A2 The CCO has to spend a lot of time in the trenches getting to know the EE’s and understanding the culture from their perspective #TChatJanine Truitt
A2 Actions speak louder than words! #TchatDave Ryan, SPHR
A2: By leaving their office, interacting with everyone, asking questions, but more importantly, listening to the answers. #TchatRobert Rojo
A2: keep the conversation going. don’t let the “honeymoon” period end, & keep ppl engaged #tchatPlatinum Resource
A2: I think it’s as simple as communicating through all mediums: email, web, intranet, internet, social media, in person. #tchatMelissa Fairman
A2: Build trust, be genuine, LISTEN, provide structure (but not pressure), eliminate ambiguity, clarify decision making framework. #tchatKatelin Holloway
A2: By actually facilitating emp connections, communications & collaborations from day 1 formally and informally. To know is to do. #tchatKevin W. Grossman
@MattMonge A2: empower their employees and allow them to take ownership #tchatMelissa Bowden
@MattMonge A2-As a brand ambassador its important that culture is clearly defined&communicated 2me so I can convey as spokesperson #tchatEmily Kaufman
A2. CCO = Chief Conversation Officer. Ignite the conversation to influence sustainable behaviour & engagement. Let’s talk people. #tchatSalima Nathoo
#tchat A2 Business leaders should leave their desks and wonder around so they can not only catch people doing things right but also LISTEN!Bruno Coelho
A2 With sincerity. Be honest with yourself about the culture you’ve created. #tchatMargaret Ruvoldt
Q3: Cultural ecosystems of biz = employees, contractors, vendors, service providers, alumni, new applicants. True or False? #tchatMatt Monge
A3) And culture is how founder’s vision stays intact once co grows and he/she deligates control to others #tchatJonathan Kreindler
A3 Agreed. Cant be “directed” Nor constantly in committee. Created internally, by vested, talented ppl managed by smaller grp #TChatMary E. Wright
Makes sense. Then, when u think about it, makes LOTS of sense @MRGottschalk: A3 You can learn a lot about ur culture from a customer. #tchatBrent Skinner
A3) culture is the glue that controls the chaos and ensures everyone is striving for the same goal. #tchatJonathan Kreindler
#Tchat A3 The CCO and the CIO work closely together, so too with the head of HR and the CMO – Culture broadly affects the C-SuiteAvi Lambert
A3 That ecosystem has a hand in promoting your org. If it’s great they’ll champion your company and if not here comes the bad PR #tChatJanine Truitt
@avilambert @grant27 #Tchat, A3: its that inbetweenness that makes the CCO so good at employee engagement. We can speak all the languagesGrant McCracken
#Tchat A3 via @Grant27 ” The CCO’s job is to insinuate cultural knowledge into the CEO’s head.” Advancing social and digital collaborationAvi Lambert
A3: Cultural ecosystem is what you make it. Inspire your EE’s and your culture will spill over to the rest #TChatSean Charles
A3 One of our team goals was to become an employer of choice! Got problems hiring? Need to change o/s perceptions. #TChatRedge
A3) and also customers, advocates, brand champions, and influencers. #TChatFreshTransition
A3: I say True. No organization is completely self-reliant. #tchatMark Salke
#Tchat A3 via @Grant27 the CCO is an innovation agent embedded in the org, engaging slow and fast cultures, mainstream and avant-gardeAvi Lambert
A3 You can learn a lot about your culture from a customer. #TchatMarla Gottschalk PhD
A3 TRUE, I want people who visit in any capacity to wish they worked here! #TChatRedge
A3: Employees, contractors, vendors, service providers, alumni, new applicants all have an impact on the culture. #TchatRobert Rojo
A3 True! Everyone of those stakeholders affect the biz & their exp w/ the org good bad or indifferent can shatter the orgs reputation #tChatJanine Truitt
A3. I hate these T/F answers I always get them wrong (F) #TchatDave Ryan, SPHR
A3: True. Healthy high-performing culture fosters relationships, internal and external, that help get great things done #tchatJon Tveten
A3. True. Each element is important for business survival. #tchatAshley Lauren Perez
A3: T And I would add customers, prospective customers, etc. #tchatGeorge LaRocque
A3: I’m not sure I would include external biz as part of internal cultural ecosystem… #tchatTL Frasqueri-Molina
A3: Customers as well part of the ecosystems – very true. All are connected to culture #tchatJen Olney
A3 Absolutely – all groups contribute to the eco system. #TchatMarla Gottschalk PhD
A3 More true words were never spoken. #tchatMargaret Ruvoldt
A3: Can it be true and false? Culture is stirred up internally (employees) but usually spills out into the environment. #TChatTom Bolt
#tchat A3. Sure there are subcultures around the company’s context. It’s what connects everyone inside that context.Bruno Coelho
A3: True #TchatRobert Rojo
A3. It’s the present & potential. Every connection an organization has with the community is a reflection of culture in some form. #tchatSalima Nathoo
A3: Yes. #TChatTom Bolt
Q4: Who should the CCO report to & why? Who should report to them? #tchatMatt Monge
A4: The CCO reports to *everyone*. #TChatBrent Skinner
A4 The ROI for a CCO would hopefully be decreased turnover, improved morale and maybe more loyalty towards the company. #winning #tChatJanine Truitt
A4: Whatever technology keeps communication channels open, honest, interactive, and flowing! #TChatJon M
A4 I think anyone who touches employee issues or complaints needs to report into the CCO. Catch issues before the exit interview… #tChatJanine Truitt
A4 Reports to Board. Works with Dir Level HR, Mktg, R&D. Dotted line rpts are Recruiting, Marketing, HR staff Outside PR/Mkt ven
dor #TChatMary E. Wright
A4: 2 be effective CCO should report 2 the board with oversight over everyone 2 include CEO. If he reports 2 CEO might be influenced. #TchatRobert Rojo
A4. To the CEO. Why is it less important than finance, legal or comms? #tchatSelena Cameron
A4 More importantly they have to understand that they work for the employees. Not even HR can say they do this consistently. #tChatJanine Truitt
A4: CCO reports to CEO due to impact of culture across all metrics of company #tchatJen Olney
If culture is not cared about at the Board table, isn’t it just gossip? @TalentCulture: @GuyDavis02 A4 Report to the CEO #TChatEmily Gayle Aitken
A4 – CCO should report to the workforce, the dept Execs should report to the CCO #tchatcfactor Works Inc.
A4: CCO reports to #Business #Leadership and everybody else executes on the culture of trust and reports via team/work loyalty. #tchatKevin W. Grossman
A4 There is that component of remaining neutral that seems important to the role of CCO. #TchatMarla Gottschalk PhD
A4: if a distinct role – to the CEO #tchatGeorge LaRocque
A4: Everyone and Everyone #TChatSean Charles
A4 The CCO should report to the CEO. Together they must have a vested interest in creating/preserving a healthy & productive culture #TChatJanine Truitt
A4: If CCO = head of HR, then reports to CEO and manages HR dept, but influence should far outweigh reporting relationships #TChatJon Tveten
A4 Such a tricky question. Almost seems a CCO should be a conservator. Independent somehow. #TchatMarla Gottschalk PhD
A4: CCO absolutely MUST have seat at the table [forgive me for that] so should have knowledge of CEO’s thoughts, dreams & nightmares #TChatTom Bolt
A4. Certain HR prof, L&D, Org. Dev, dept. managers, and leaders should report to CCO #tchatAshley Lauren Perez
A4: CCO report to: CEO! #TChatJon M
A4 Report to the CEO because all depts make up the culture of the org #TchatGuy Davis
A4: The “CCO” (#CEO in my example) should report to the board. #TChatFrank Zupan
a4 Everyone in the organization #TchatDave Ryan, SPHR
Q5: What social HR technologies should the CCO implement to their cultural ecosystems & why? #tchatMatt Monge
A5: #SoMe tech will add horsepower to a culture that’s already good, but won’t conjure culture from scratch. #TChatBrent Skinner
A5 Simple internal comm. platform can assist w engaging ee’s The issue is getting ee’s to engage when their voice has been dismissed #tChatJanine Truitt
A5: products in the new “work management” category that drive collaboration and are truly social would be a great place to start #tchatGeorge LaRocque
A5: An electronic scorecard/impact map. Something that facilitates dialogue in addition to reporting. #tchatCatherine Chambers
A5 For me it’s less about the tech and more about the environment. Stick me with smart people who energize and watch what happens. #tchatAJ Fournier
A5 Where r UR E/Es? What has multiuse (text, media, sound, art) capabilities? Ppl integrate info differently. Need adaptable tech #TChatMary E. Wright
A5 I think it’s always about the people, before choosing tech/social platforms, and purpose/goals. Are you innovating, collaborating? #TchatCathryn Hrudicka
A5: Stop the roadblocks and embrace tech, so many cos are fearful of tech as a distraction embrace it not fear it #tchatJen Olney
A5: Mobile social technology for maximum engagement with your people. #TChatSean Charles
A5: Enterprise Social Media to promote and support cultural diffusion. #tchatMark Salke
A5: With so many to choose from, ensure that it is a platform that all if not most, employees are willing to engage in #tchatMelissa Bowden
A5: Social Gamification for sure. An #HRTech engagement helper. #TChatMeghan M. Biro
A5. I like co’s that are set up to be mobile & have different/interesting workspaces. it can really open up communication #tchatAshley Lauren Perez
A5: Tech that open pathway to clear communication, and keep the conversations flowing without interruptions. Collaborative tech #tchatJen Olney
A5 : Stronger social media referral programs 4 employees. So many untapped “talent pools” People are attracted to like minded people #TchatMichael!
A5: Social recognition and internal social media tech 100% #TChatSean Charles
A5: Start “simple” with collaboration and communication platforms/tools.. social is foundation of that #tchatGeorge LaRocque
A5: Social for collaboration and BigDataAnalytics for monitoring/managing org performance #tchatJon Tveten
A5 I think the CCO should implement #culturechat once a week as a place for open honest convo keep the compny/org real #TchatGuy Davis
A5. Go where your employees are already. #tchatJustin Mass
A5. Events or alternative workspaces to allow employees to easily come together cross-departmentally and talk to one another #tchatAshley Lauren Perez
A5 True #TchatDave Ryan, SPHR
A5. Tech such as workplace social media and gamification #tchatAshley Lauren Perez
Hashtag I Love You #TChat http://pic.twitter.com/l5cwvD2u [Pic]SocialMediaSean
**WAVES** to all you #TChat-ers out there! http://pic.twitter.com/PqlIca0ZTalentCulture
00Kevin W. Grossmanhttps://talentculture.com/wp-content/uploads/2020/05/TCLogo_web-272x60-1.pngKevin W. Grossman2012-08-16 11:25:192020-05-22 14:45:33Cultures of Trust = Productivity, Retention and Business Growth: #TChat Recap