Kevin Grossman, President of The Talent Board and the CandE Awards, and I became acquainted when Twitter was in its infancy and soon after we co-hosted a little podcast together called, #TChat. Over the years we have seen many changes, most currently in the evolution of human resources technology, which is what we talked about today.
Human resources technology has evolved and become better suited to help organizations recruit and retain the employees that are a good fit while making the employee experience as positive as possible.
As we discussed different types of human resources technology, we spoke about the concerns some organizations have that automation will edge out the human touch.
Kevin reiterated that tech’s role is to augment the human resources function, not replace it. He is especially optimistic about applications and programs that help measure the employee experience and link it to the organization’s bottom line. This takes complicated technology and people with the ability to interpret data then apply it to business decisions.
“I always come back to the human touch,” reiterated Kevin.
I agree with Kevin, and am excited that human resources professionals will have so much technological help to free them up to do what they do best.
Here are a few key points Kevin shared:
- Human resources tech isn’t just about hiring; it’s about the entire employee journey
- Choosing to use human resources tech doesn’t end with buying the solution; businesses have to focus on adoption and utilization strategies
- Tech is supposed to empower, not take over
- People who become your employees have to be constantly recruited in order to be retained
Note: Kevin and I are co-chairing the HR Tech Connect Summit November 5 – 7 at the PGA National Resort and Spa in Palm Beach Gardens, Florida. This gathering will be all about HR technology and the role it plays in business. It is an invitation only event and we are extending that invitation to our community. So, if you would like to attend, click here!
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