Life lessons roll in at an interesting pace. Sometimes they are slow and steady. Other times, they fly at us with momentum and fervor. Let’s just say that COVID has made a difference in how we’ve been learning and adapting these last few years. Some decision-making was simply made for survival; some decisions gave us an opportunity to shake up the status quo. In the world of HR, I just want you to know: WE SEE YOU. And now, more than ever, there is pressure to retain employees and appeal to future team members in a challenging market. Here’s a tip: Employer Branding Matters! Build an authentic brand by taking visible, measurable action.
What IS Employer Branding?
According to SHRM:
“An employer brand is an important part of the employee value proposition and is essentially what the organization communicates as its identity to both potential and current employees. It encompasses an organization’s mission, values, culture and personality. A positive employer brand communicates that the organization is a good employer and a great place to work. Employer brand affects recruitment of new employees, retention and engagement of current employees, and the overall perception of the organization in the market.”
Employer branding isn’t new, but the way we look at it has evolved. People have always wanted to work for companies that treat people well, compensate fairly, and provide something positive to the community or society. And younger generations are quick to point out the importance of the latter. They deeply desire an alignment with an organization that walks the talk. The time is ripe to look critically at employer brands – how they essentially sell themselves to current and potential employees – and ensure there is alignment with the truth.
Why does Employer Branding Matter?
The company Blu Ivy defines themselves as, “employer branding, talent recruitment and culture architects.” Their website hosts a robust section on employer branding – with broad and specific whys and how. An article that resonates with me is, “Why Strong Employer Brands Are Ahead of The Competition.” It points out that an employer brand may take some time to construct, so start now. And the top three reasons include:
- You can stand out from the crowd. (KEY for today’s recruiting challenges!)
- You can walk the walk. (Note: let’s not wait to be “called out” on discrepancies.)
- You can share real results and stories. (This is where branding, storytelling and marketing play a role in telling the story of YOUR employee experience.)
The article states, “Winning employer brands…know that the best way to attract candidates to their organization is to show, not tell. For example, rather than having the same-old stock photography showing happy people in cubicles, they’re creating day-in-the-life videos that illustrate what working at their company is actually like.”
Think Creatively About Employer Branding
Illustrating your employer branding requires creativity and fresh approaches. It isn’t as difficult as it used to be to provide a glimpse into daily life. Consider videos, interviews, true snapshots of your workplace culture… Anyone on social media has grown to expect visuals that give insight into what it’s like to live, vacation, play and even work somewhere. Use visual and storytelling tools across a variety of platforms to offer real insight.
So what are you doing to illustrate a “day in the life?” Stock photography and some group pictures from the holiday party aren’t enough (or even accurate). While industry may dictate what is more or less appealing on camera (climbing a wind turbine vs. coding), take the time to think about how to depict the positive aspects of your employment. How can it be captured? What is our culture and how do people feel as they accomplish their work?
Employer Branding Should Be Authentic
But the most important point here is to be authentic. If you aren’t all happy hours and foosball and golfing, don’t sell that. Frankly, those arcade-like workplaces have already had their heyday. I would argue that you SHOULD have some enjoyable activities, team bonding, family friendly, pet-loving, character-building activities that you can showcase. But don’t promise anything but the truth. False advertising creates a long and expensive path to unsatisfied employees and turnover. Do employees volunteer? Exercise together? Have reading clubs? What is special about how your leaders and employees interact, grow, learn and succeed?
In a fantastic article on BenefitsPro, “2022: Human resources and recruiting predictions”, “Employer branding will make or break companies in 2022.”
“Employer branding has risen to a top, dire priority for companies to attract and retain talent – and it will continue to be top of mind next year. Companies need to effectively communicate their company benefits, perks, values, vision, and most importantly culture, leaning into their unique value proposition and conveying what makes them different. We saw that candidate preferences have changed dramatically this year and companies will need to ensure they adjust their value proposition and policies accordingly to stay competitive.
“HR teams will implement more employer brand-focused initiatives, such as hosting and attending industry and recruiting events, updating their career pages and Glassdoor, applying for company awards, and even hiring a Head of Employer Brand to ensure all communications are aligned and consistent across various channels.”
Go Straight to The Source
In an article on Stories Inc., they underscore this point: you need good content from the right sources. It states:
“The past two years have seen unprecedented challenges, and a heavy burden of proof on your employer brand to show how it supports its people. Candidates are keenly interested in how you’ve cared for your team members in the pandemic and in the demands for increased inclusion, diversity and belonging.
They’re interested in how your culture has held up or changed.
They’re interested in what it looks like to work at your company right now.
And, they’re only going to believe it when they hear it from your employees.”
Ask the Right Questions
So what do you do? Start talking to employees and asking the right questions. Here are some suggestions to get the ball rolling.
- Why do you work here?
- What makes our team or organization unique?
- What do you wish you had known when you were learning about us?
- How do you describe your workplace environment to your friends and family?
- What would make your daily job better?
- How can we better align our ideals with our actions?
This is a content goldmine, as well as an opportunity to make some changes. Think about how you’re going to ask and capture answers (survey, videos, conversations and notes?) Then, ask yourself: What is worth sharing with the world? What improvements can make us more competitive for future talent? Where are we misaligned with how we present ourselves with the daily experience we provide to employees?
Employer Branding is Worth the Effort
Employer branding is not a simple undertaking, but almost inevitable. And doing it right requires some hard conversations and auditing about the truth of the brand. Bottom line: In the battle for recruitment and retention, it is critical to KNOW your employer brand, ILLUSTRATE it well, and be AUTHENTIC in how to showcase the business.
How does your organization ensure that the employer brand matches reality? Email me at firstname.lastname@example.org to share your tips and successes!