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Social Learning: The New Business Edge?

A recent #TChat Radio show really piqued my interest. The topic was collaboration and social learning, with guest, Nick Kellet. Nick is one of the innovative minds who founded Listly — a service that nurtures individual and collective growth by enabling people to discover, filter and share content easily within their digital communities.

Obviously, social learning isn’t a new concept. As Nick noted, it’s not really even “actually a thing” in itself. Rather it’s a by-product of the fact that we are social beings. Learning through interaction with others is naturally built into our work lives. And now, with content and tools that make it incredibly easy to collaborate online, social learning is gaining tremendous momentum in the digital space.

In fact, according to Bersin by Deloitte, U.S. companies spent 39% more on social learning initiatives last year than in 2011. That’s a huge jump, and it indicates how swiftly business is embracing the need to provide infrastructure for collaborative business processes.

Why Social Learning Is Essential: 3 Reasons

So what’s the big deal? Why is social learning suddenly such a hot business topic? Actually, I think it boils down to three fundamentals:

• Employees want to learn and grow.
• Growth contributes to engagement.
• Engaged employees stick around.

It’s just that simple.

Consider this: The Cornerstone OnDemand 2013 U.S. Employee Report indicates that 1 in 3 employees would stay at their company longer if their employer helped them develop their skills. That’s a significant number of employees you could retain — not to mention recruitment costs you could save — just by providing today’s workforce with better paths to learning.

Social learning options are an ideal way to respond to employees’ desire for development, because in addition to providing the knowledge and growth they crave, it also builds a sense of connection and belonging within your organization.

Building Competence and Connections

In responding to performance review questions, have you ever been asked if you have a best friend at work? Did you wonder why that question was relevant? It’s because employees who form bonds with their peers feel much more engaged and comfortable in the workplace. And connections that are good for individuals are also good for organizational culture. Social learning helps employees to connect — not just within their workgroups, but with peers around the globe — expanding their networks and strengthening their sense of belonging. That’s no small feat.

While the technology may be ever-changing, the concept of social learning is clearly here to stay. It’s wise to take a cue from the companies that increased their social learning spending last year, and make it a priority in 2013 and beyond. Your employees will thank you for your investment in their future — and ultimately, so will your bottom line.

Tell me: How is your organization enriching or expanding the learning experience? What hurdles have you faced? And what kind of difference do you see in your workforce? Share your thoughts in the comments below, and let’s learn from one another.

(Note: If you’re not yet one of Listly’s many ardent fans, we recommend you take a closer look. We love it at Achievers. We’ve even created a Listly-powered Achievers resources collection.)

Image Credit: Niharb via flickr Creative Commons

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