#TChat Recap: How To Look People In The Eye Digitally

Building and sustaining authentic relationships IRL are not always easy, and it could be even more challenging to do it online. It has never been easier to connect with people by a simple click on the “add” button, but how do we foster and strengthen the relationships?

This week’s #TChat guest: Ted Rubin, a leading Social Marketing Strategist, Keynote Speaker, Brand Evangelist, and Acting CMO of Brand Innovators, shared his insight on how to build strong relationships online and how to look people in the eye digitally.

Many of us learned how to connect properly with people at a very young age. We learned how important eye contact, strong handshakes, and listening skills were. Paying attention online, where acceptable response time is shorter and content is populating on your Twitter stream in a millisecond is hard, but it can be done.

Relationships are a two-way street and to maintain them we need a genuine interest in the person on the other side of the screen. Simple gestures such as tailored comments, questions about shared interests, birthday wishes, and thoughtful advice goes a long way. To call people by their first name and learn something about them while reaching out consistently will make a difference.

When we listen and really hear people, only then can we figure out how we can serve them in the best way possible. This is key advice for organizations, brands and professionals working on growing community, land new business or connecting with customers.

At the end of the day, we are all humans that want to be understood and connected with like-minded people.

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What’s Up Next? #TChat Returns Wednesday, April 22nd, with a NEW time:

#TChat Radio Kicks Off at 1pm ET / 10am PT — Our weekly radio show runs 30 minutes. Usually, our social community joins us on Twitter as well. Next week’s topic: How To Turn Horrible Bosses Into Happier Relationships.

#TChat Twitter Kicks Off at 1:30pm ET / 10:30am PT — Our halfway point begins with our highly engaging Twitter discussion. We take a social inside look at our weekly topic. Everyone is welcome to share their social insights #TChat.

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photo credit: Bucket Listly