What technologies are truly changing our recruiting capabilities for 2020? I’ve had so many great conversations with innovators in the recruiting and technology space about this. All of us agree we’re entering a new phase of evolution as the world of work gets used to a whole new way of hiring.
It’s time to get comfortable with these tools. Learning how to best harness tech is also a matter of enabling it to do the heavy lifting — and I think the tools below are going to become the norm sooner rather than later. So happy 2020, and here are my top 11 tools in recruiting technology that are going to continue to change the game. Yes, I couldn’t stop at 10:
- Super-recruiting. Better strategies that combine technology, analytics and people skills to radically improve the candidate experience and make better hires.
- AI-empowered personalization that lets recruiters reach a talent pool full of potential candidates and address them all as individuals — with preferences and behaviors.
- Chatbots with human understanding who can answer sophisticated questions, conduct interviews, and assist with scheduling next-level meetings.
- AI-powered skills assessments that measure for potential and fit as well as existing abilities.
- Streamlined, self-service applications that enable applicants to run their own show and auto-populate information across multiple forms if necessary.
- Bias filters of applicant-facing materials that have evolved way beyond just recognizing words like “bro” and “quarterback.”
- Predictive analytics that reveal gaps and issues before they happen.
- Tech-driven interviews (run by chatbot or not) that create a clear digital picture of a potential hire.
- Virtual tools like virtual walkthroughs and virtual auditions so applicants can try on the job — and employees can see how they fit (and gather data on each applicant as well).
- Built-in security tools that don’t intrude into the application process, but do offer robust protection.
- Remote technologies that can bridge time and space so we can truly source applicants all over the world — and make hires regardless of geographic location (when it works to do so).